topic Re: Re-reister an existing SIM in Get Support

Re-reister an existing SIM

chris_dewar — Wed, 05 Jan 2022 12:17:35 GMT

Looking for some help..... I was a Public Mobile user last year. I cancelled my account and went to a different carrier (major mistake). I would like to re-activate my SIM and account with PM. Is this possible? I tried setting up a new account but it wont recognize my old SIM (says INVALID)??

Help....

Re: Re-reister an existing SIM

hairbag1 — Thu, 26 Sep 2019 18:12:45 GMT

@chris_dewar wrote:
Looking for some help..... I was a Public Mobile user last year. I cancelled my account and went to a different carrier (major mistake). I would like to re-activate my SIM and account with PM. Is this possible? I tried setting up a new account but it wont recognize my old SIM (says INVALID)??

Help....

If it's been over 90 days, you'll need to get a new sim and start a whole new account.

Welcome back.

Re: Re-reister an existing SIM

Jb456 — Sun, 05 Apr 2020 04:04:13 GMT

Stay Safe!

Re: Re-reister an existing SIM

computergeek541 — Thu, 26 Sep 2019 20:19:54 GMT

@chris_dewar wrote:
Looking for some help..... I was a Public Mobile user last year. I cancelled my account and went to a different carrier (major mistake). I would like to re-activate my SIM and account with PM. Is this possible? I tried setting up a new account but it wont recognize my old SIM (says INVALID)??

Help....

Since you were trying to set up a new account, the sim card is no good for that, even it is has been less than 90 days (which it isn't). The 90 day limit only applies to reactivate the service for an existing Public Mobile account.