topic Re: Help in Get Support

Help

Debbiejensen691 — Wed, 05 Jan 2022 12:17:33 GMT

If I paid my bill April 4 and today it is 23 April why is my phone off

Re: Help

Pizzaeh — Wed, 24 Apr 2019 04:12:31 GMT

@Debbiejensen691 wrote:
If I paid my bill April 4 and today it is 23 April why is my phone off

There is an issue mentioned in the announcements here. You should send a private message to the moderators. To send them a message click here. Response time is usually within 48 hours.

Moderator hours:

Weekdays 8am to 12am (eastern time)

Weekends 8am to 10pm (eastern time)

Re: Help

jsilvert — Wed, 24 Apr 2019 04:12:55 GMT

Hi There,

As noted in the main page announcements, there was a technical issue causing some users to lose service today. This should be fixed by the end of today, according to the same announcement.

Re: Help

wetcoaster — Wed, 24 Apr 2019 04:13:00 GMT

https://productioncommunity.publicmobile.ca/t5/Announcements/Fix-in-Progress-System-issue-expired-select-customers-services/m-p/358473

Re: Help

LovesToPM — Wed, 24 Apr 2019 04:13:06 GMT

There is a known issue.

Fix-in-Progress-System-issue-expired-select-customers-services

Please contact moderator

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 and give them details of your problem, they will help you.