topic Re: Phone not working signed up April 12 in Get Support

Phone not working signed up April 12

Sfroe83 — Wed, 05 Jan 2022 12:17:30 GMT

Hello, I’ve not been able to sign up under my new account, luckily I found my old one. I signed up April 12th trying to port over a number, unfortunately that number was unavailable. That being said I still don’t have a phone that works and it’s been almost two weeks!

xxxxxxxxxx Is my phone number

(edited by computergeek541: phone number removed)

Re: Phone not working signed up April 12

Alex888 — Wed, 24 Apr 2019 02:00:14 GMT

@Sfroe83 You will need to contact the moderators, you can send them a private message here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

They are very busy right not so it may take a few days.

Re: Phone not working signed up April 12

Sfroe83 — Wed, 24 Apr 2019 02:06:01 GMT

Thanks @Alex888, I have sent them a message. Hopefully they are able to assist me further. I’ve not had much luck with Public Mobile, this being my second attempt with issues. How has your experience been?

Re: Phone not working signed up April 12

Alex888 — Wed, 24 Apr 2019 02:41:25 GMT

@Sfroe83 I signed up a few months ago and have had no problems since. The main issues most people have seem to either be things that effect a large group of people or things people did to themselves by not paying attention to what they were doing when they make account changes. I think there are fewer problems with PM then most providers. With Rogers I was constantly calling them (waiting forever on hold) because of "errors" in my bill.