topic Re: Data in Get Support

Data

Chrissy27 — Wed, 05 Jan 2022 12:17:12 GMT

I have payed my phone bill but my data does not work at all. If i turn my data on my phone will say "data connection allowed" and yet my data connection...isnt connected......? Can anyone help me

Re: Data

Triguy — Tue, 23 Apr 2019 20:54:31 GMT

You can log into your self serve account to see if there is data plan. Also check your APN settings. https://apn-canada.gishan.net/en/apn/public-mobile

Re: Data

will13am — Tue, 23 Apr 2019 20:55:20 GMT

@Chrissy27, there is an ongoing service disruption affecting numerous customer accounts. It sounds like you are an affected customer. Public Mobile is working to resolve the problem. In the mean time, you will need to contact the moderator team to restore your service. The moderator team can be reached via private message using this link. Please include a detailed description of the issue and the required resolution. This will speed up problem resolution significantly. Refer to the following knowledge base link for additional information on contacting the moderator team.