topic Re: Help in Get Support

Help

Coquettest — Wed, 05 Jan 2022 12:17:00 GMT

I payed a card for my phone for the 15th of april to 15 may and my phone was working fine but now my line is cut even if i payed i cant call or text even if i payed i need help please

Re: Help

CanadianStoner — Tue, 23 Apr 2019 18:58:21 GMT

Have a look at this recent annoucement:

https://productioncommunity.publicmobile.ca/t5/Announcements/System-issue-expired-select-customers-services/m-p/358473

If you would like you can contact a moderator here:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Good luck!

Re: Help

will13am — Tue, 23 Apr 2019 18:58:28 GMT

@Coquettest, you are going to have to contact the moderator team to restore your service. The moderator team can be reached via private message using this link. Please include a detailed description of the issue and the required resolution. This will speed up problem resolution significantly. Refer to the following knowledge base link for additional information on contacting the moderator team.

Re: Help

geopublic — Tue, 23 Apr 2019 18:59:31 GMT

@Coquettest wrote:
I payed a card for my phone for the 15th of april to 15 may and my phone was working fine but now my line is cut even if i payed i cant call or text even if i payed i need help please

@CoquettestClick here for more info