topic Re: Alternate Phone Number Regex Help in Get Support

Re: Alternate Phone Number Regex Help

savioceg — Tue, 04 Jan 2022 17:53:11 GMT

hi ,

could you please help me get this sorted out as well ? trying to activate a sim card and i am getting the same error while mentioning my old number . you can reach me @savioceg

Re: Alternate Phone Number Regex Help

7789849803 — Tue, 03 May 2016 05:24:44 GMT

Hi @savioceg,

This is a known issue with the PM activation system, so someone will have to help you with activation. One of our community moderators @Shazia_K and @Kalla_A will respond here within the next 24 hours with more information on this. Once they contact you, you will likely be sending them a private message with your SIM # and your intended plan of choice. So keep those 2 pieces of information ready to share.

Re: Alternate Phone Number Regex Help

Shazia_K — Tue, 03 May 2016 12:58:35 GMT

Hello @savioceg,

I'm sorry to see that you were having issues activating your SIM card.

As @7789849803 mentioned, would it be possible for you to send me your SIM card number and the email you used for registration? Please send it to me via private message.

Thanks,

Shazia

Re: Alternate Phone Number Regex Help

Thana12 — Mon, 28 Nov 2016 00:16:54 GMT

My husband also having same issues, how may we proceed?

Re: Alternate Phone Number Regex Help

Rockdaddy22 — Mon, 28 Nov 2016 00:19:03 GMT

If nothing works, you'll need to contact a mod. Unfortunately that could take a week at the moment.

Re: Alternate Phone Number Regex Help

Thana12 — Mon, 28 Nov 2016 01:41:26 GMT

how do i contact a mod?

Re: Alternate Phone Number Regex Help

Rockdaddy22 — Mon, 28 Nov 2016 04:33:05 GMT

http://productioncommunity.publicmobile.ca/t5/Announcements/Information-required-before-sending-a-message/td-p/85858

At the bottom of the first post