topic Re: Payment not working in Get Support

Payment not working

Hannahkinngg — Wed, 05 Jan 2022 12:15:13 GMT

Just bought a payment voucher and every time I type in the 12 digit pin it says it is invalid and it is legible on the receipt.

Re: Payment not working

austinhuang — Sat, 20 Apr 2019 18:25:02 GMT

Some retailers may be slow to upload voucher PINs to the system (See here). Wait patiently.

Ask a moderator (Can take up to 48 hrs, 1 message at a time) if you require further assistance.

Re: Payment not working

Patrick_R — Sat, 20 Apr 2019 18:46:47 GMT

Ive heard it can be similar to like paying a bill online takes time to registrar.

Like someone else mentioned if you dont get a paid message in a reasonable amout of time alert a monitor.

Good luck!

Re: Payment not working

foreveryeg — Sat, 20 Apr 2019 19:36:48 GMT

I've in past had activation problems when buying top ups or gift cards sometimes its just about having to wait a bit and sometimes it's the stores fault and they messed up. Rest assured I know you'll get it figured out!

Re: Payment not working

Patrick_R — Sun, 21 Apr 2019 20:05:05 GMT

I hope you get a speedy resolution

Re: Payment not working

Jackhyf63 — Mon, 22 Apr 2019 06:57:18 GMT

Many people have reported that vouchers purchased sometimes take more than 24 hours to be activated.If the vouchers still not working Please send a private message to MOD.