topic Re: Account locked in Get Support

Account locked

Jeliony — Wed, 05 Jan 2022 12:15:08 GMT

Hello,

Could you please unlock my account?

Re: Account locked

Triguy — Mon, 23 Sep 2019 18:25:04 GMT

Try the forgot password link.

Try using a different browser vand incognito mode. Clear your cache and cookies the reboot. If you still have problems then subm a ticket by clicking on the question mark on the bottom right.

Re: Account locked

will13am — Mon, 23 Sep 2019 18:29:47 GMT

@Jeliony , to be more specific, the moderator team can be reached via private message using smartforms which is initiated by clicking on the ? on the lower right corner of the webpage or try using this link. The guided process will facilitate documentation of the issue or concern and the required resolution which will be submitted to the moderator team. Refer to this announcement link for additional details on smartforms and the ticketing system for moderator team interactions. Refer to the following knowledge base article for additional information on the moderator team.