topic Re: Incoming texts not working in Get Support

Incoming texts not working

Rlbrns — Wed, 05 Jan 2022 12:15:03 GMT

Hello!

I recently returned from the US (6 days ago) where I had roaming plan. It ends today. Coincidentally, I'm not receiving any incoming texts locally or from the US despite my plan being active, no bill due for another 20 days. Plan includes unlimited talk/text Canada and US.

I've restarted my phone. Took out the sim, put it back in.

What else can I do? I sent some important work texts and I need the replies...

Thanks!

Re: Incoming texts not working

Triguy — Mon, 23 Sep 2019 16:55:36 GMT

It should resolve itself but if it hasn't then submit a ticket to a moderator by clicking on the question mark on the bottom right.

Re: Incoming texts not working

mimmo — Mon, 23 Sep 2019 17:00:17 GMT

@Rlbrns its a known bug. best to ask mods to remove the addon. and it does resolve after 24 hours of the addon expiring.