topic Re: Texting pics in Get Support

Texting pics

Patrick_R — Wed, 05 Jan 2022 12:14:58 GMT

Hi anyone else have problems texting pics?

Mine spin forever and never go through.

Re: Texting pics

RobertQc — Sat, 20 Apr 2019 07:08:38 GMT

@Patrick_R wrote:
Hi anyone else have problems texting pics?

Mine spin forever and never go through.

@Patrick_RNo issues here. How is your Data? Usually MMS (picture text) not working is because your APN is not set up correctly or your mobile data is not working. Can you please confirm how your mobile data is?

The most likely cause is the APN. You need to configure (Or re-configure even if you have already configured before) your APN settings to be able to send pictures (MMS) and navigate on internet (DATA). Your "Mobile Data" needs to be activated.

Android

Settings > More / More Networks / Wireless & Networks > Mobile Networks > Access Point Names > New APN setting (or a plus sign)

Iphone

Settings > Cellular > Cellular Data Options > Cellular Network
OR
Settings > Mobile Data > Mobile Data Options > Mobile Data Network.

Check your APN very carefully, make sure to note the MMS parts.

Name: Public Mobile / Mobile Internet
APN: sp.mb.com
Proxy: Leave blank
Port: Leave blank
Username: Leave blank
Password: Leave blank
Server: Leave blank
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
Authentication type: Leave blank
APN type: default,mms,agps,supl,fota,hipri
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled
Bearer: Unspecified
MVNO type: GID
MVNO value: 4D4F

Re: Texting pics

porcupine — Sat, 20 Apr 2019 12:29:06 GMT

My data is off and i can send pictures

Re: Texting pics

frostbite — Sat, 20 Apr 2019 17:51:17 GMT

@slash407 wrote:
yes its a apn issue, i hope u have better experience than what i had with an older phone, you also have to leave data on when sending mms's

didn't robertqc say that 4 hours before you?

Re: Texting pics

Patrick_R — Sat, 20 Apr 2019 18:22:03 GMT

It was my data works ok now

Re: Texting pics

Patrick_R — Sat, 20 Apr 2019 18:24:48 GMT

Not sure why you asked did robertwc not say that 4 hours before you.

His reply was helpful mentioning may need to turn data on.

Other systems have not needed data

Re: Texting pics

hycm53 — Sat, 20 Apr 2019 21:44:34 GMT

@porcupine wrote:
My data is off and i can send pictures

I can’t send pictures if I turn off mobile data.

Re: Texting pics

srlawren — Sun, 21 Apr 2019 16:34:55 GMT

@hycm53 wrote:
@porcupine wrote:
My data is off and i can send pictures
I can’t send pictures if I turn off mobile data.

@hycm53 either @porcupine's phone is somehow non-standard and allows MMS over Wi-Fi, or they are actually sending them over Wi-Fi with another service and not realizing it (e.g. iMessage, WhatsApp, etc); my strong hunch is the latter. @porcupine are you an iPhone user? Are the bubbles blue or green when you send picutres with your data turned off?

Re: Texting pics

Patrick_R — Sun, 21 Apr 2019 20:12:19 GMT

Not sure why you felt the need to reply in that manner

Re: Texting pics

srlawren — Sun, 21 Apr 2019 22:18:16 GMT

@Patrick_R wrote:
Not sure why you felt the need to reply in that manner

@Patrick_R who? can you please try at least tagging the person to whom you're replying, if not also quoting? EDIT: also, in what manner? We're not mind readers.