topic Adding minutes before porting number in Get Support

Adding minutes before porting number

Mayellah — Wed, 05 Jan 2022 12:14:41 GMT

Hey fellow community!!!
If I register a new SIM with a Public Mobile generated phone number and add minutes... Will my add-on still be valid if I later port a phone number?
Thanks

Re: Adding minutes before porting number

RobertQc — Mon, 23 Sep 2019 13:38:19 GMT

@Mayellah wrote:
Hey fellow community!!!
If I register a new SIM with a Public Mobile generated phone number and add minutes... Will my add-on still be valid if I later port a phone number?
Thanks

@Mayellah Welcome to public mobile. Yes as long as you port in to the same account and don't create a new one. Everything in the account will be the same except for the phone number.

Re: Adding minutes before porting number

geopublic — Mon, 23 Sep 2019 13:44:43 GMT

@Mayellah Yes, the minutes are associated with your plan and not your number so minutes will never be affected irregardless on how many times you change your number.