topic Re: Sim card in Get Support

Sim card

asproule — Wed, 05 Jan 2022 12:13:40 GMT

I ordered a sim from public mobile and it is coming up as invalid

hairbag1 — Sun, 22 Sep 2019 03:06:12 GMT

@asproule wrote:
I ordered a sim from public mobile and it is coming up as invalid

You ordered the sim...recieved it and now it's invalid. Is that correct ?

GinYVR — Sun, 22 Sep 2019 03:06:50 GMT

@asprouleJust to double check the SIM card serial number is the 19 digit underneath the left hand side bar code starting with 89122?

cavemantoronto — Sun, 22 Sep 2019 03:10:22 GMT

@asproule wrote:
I ordered a sim from public mobile and it is coming up as invalid

Try again in 1 hour. If you tried to set up but clicked back, it takes that time to reset.

darlicious — Sun, 22 Sep 2019 03:49:40 GMT

Yes and clear your browser and go into secret/incognito mode.

DL888 — Sun, 22 Sep 2019 10:50:38 GMT

Happened to me before, I just tried using another browser and it went though.

tehowennathe — Sun, 22 Sep 2019 12:37:58 GMT

I found that activating a sim card always worked best with chrome. I first used Opera and and issues. Used chrome and it went though