topic Re: Phone Compatibility in Get Support

Phone Compatibility

kalfi — Wed, 05 Jan 2022 12:13:25 GMT

Hi,

I know my phones IMEI. Where can I find if its compatilble with PublicMobile?

Re: Phone Compatibility

GR — Sat, 21 Sep 2019 21:38:33 GMT

@kalfi it used to be on the get started page but I can't find it right now! You can check willmyphonework.net

To see

Re: Phone Compatibility

ChuckYeah — Sat, 21 Sep 2019 21:38:38 GMT

Don't post your IMEI.

Willmyphonework.net will tell you with make and model number.

What kind is it?

Re: Phone Compatibility

chukdefatey — Sat, 21 Sep 2019 21:42:09 GMT

@kalfi wrote:
Hi,

I know my phones IMEI. Where can I find if its compatilble with PublicMobile?

all Current Canadian and Phones from the last 6 to 7 years will work with PM as long as they are unlocked

Re: Phone Compatibility

kalfi — Sat, 21 Sep 2019 22:00:28 GMT

It is Xiaomi Redmi 6...it says should work but it doesn't

Re: Phone Compatibility

ChuckYeah — Sat, 21 Sep 2019 22:56:31 GMT

@kalfi So what have you done?

Activate sim?

Port number or new number?

Can you text or call?

Re: Phone Compatibility

ChuckYeah — Sat, 21 Sep 2019 22:55:01 GMT

@kalfi wrote:
It is Xiaomi Redmi 6...it says should work but it doesn't

Seems to be light on the LTE side, but 3g looks good. Set your phone to 3g until you get it working to eliminate some issues.

Re: Phone Compatibility

GinYVR — Sat, 21 Sep 2019 23:02:58 GMT

@kalfiThere is quite a few variations of Redmi 6. It would be extremely useful to find out which variant you have. What works and what don't work? Also swap your SIM card to another phone like a Samsung to see if your SIM card has been activated correctly.