topic Re: Promo in Get Support

Promo

John11 — Wed, 05 Jan 2022 12:13:00 GMT

im a public mobile customer but I’m trying to get the new promo do I have to buy another SIM card to do so?

Re: Promo

GR — Sat, 21 Sep 2019 13:50:33 GMT

@John11 yes and create a new account! You can't port a phone number between public mobile accounts so you'll have to pick a new number also

Re: Promo

John11 — Sat, 21 Sep 2019 13:54:17 GMT

Thank you but will I be able to choose the same number or no chance?

Re: Promo

GR — Sat, 21 Sep 2019 13:55:54 GMT

@John11 no chance

Re: Promo

tsparkle21 — Sat, 21 Sep 2019 13:58:21 GMT

In the announcement it says,

new customers who activate online or in-store at participating retailers on a $40/mo plan or higher will receive $10 off for the first 3 months. This will be applied as an account credit and the offer is available to new customers only.

If you want your previous number you can try to change the new account later?

Re: Promo

John11 — Sat, 21 Sep 2019 13:58:37 GMT

thanks man

Re: Promo

mimmo — Sat, 21 Sep 2019 14:24:35 GMT

@tsparkle21 you can not port from PM to PM. a person can not activate a new line then transfer their existing PM number to it.

@tsparkle21 wrote:

If you want your previous number you can try to change the new account later?

Re: Promo

Dunkman — Sat, 21 Sep 2019 14:41:46 GMT

@John11

Only way to keep the same number is to port your old number out to another carrier and then to port back into your new account. There are costs associated with that and usually it is not worth the hassle. You will also lose any credits (like friends, loyalty) when you port out.

Re: Promo

tsparkle21 — Sat, 21 Sep 2019 14:43:22 GMT

@mimmo wrote:
@tsparkle21 you can not port from PM to PM. a person can not activate a new line then transfer their existing PM number to it.

@tsparkle21 wrote:

If you want your previous number you can try to change the new account later?

Oh, I didn’t know that - thanks!

@John11

If you really want to keep a number, then port it to a free service, like Google Voice then move it back to PM account...

Re: Promo

ChuckYeah — Sat, 21 Sep 2019 14:48:09 GMT

Come to think of it, maybe this is why numbers can't be ported within PM. Everyone would get every promo?

Re: Promo

saeliux — Mon, 23 Sep 2019 02:33:54 GMT

@ChuckYeah wrote:
Come to think of it, maybe this is why numbers can't be ported within PM. Everyone would get every promo?

Haha... PM would have so many happier customers. It is a common strategy for mobile companies to run promotions to attract new clients.

There are some promo that PM runs for existing customers as well. Keep an eye on them.

Re: Promo

Luddite — Tue, 01 Oct 2019 15:55:46 GMT

@ChuckYeah wrote:
Come to think of it, maybe this is why numbers can't be ported within PM. Everyone would get every promo?

Just FYI: cannot > untrue; will not >> true