topic Re: Dropped Calls. in Get Support

Dropped Calls.

SLOPES — Wed, 05 Jan 2022 12:12:29 GMT

My phone has been dropping calls starting on Saturday. Has anyone else been experiencing this?

It happened on the weekend and blamed my buddies phone since he was driving, then it dropped again this morning talking to a guy in Toronto (I'm in Ottawa), then 4 times in a row talking to my wife this morning. I then just gave up and came here.

Either way, just looking if anyone else had experienced this?

Re: Dropped Calls.

will13am — Mon, 15 Apr 2019 12:58:15 GMT

There hasn't been a lot of similar complaints in the forum. It could be a local outage thing or maybe something wrong with the phone.

Re: Dropped Calls.

SLOPES — Mon, 15 Apr 2019 13:23:39 GMT

I'll test it out again. It is raining right now.

Re: Dropped Calls.

Alex888 — Mon, 15 Apr 2019 13:30:26 GMT

@SLOPES Have you tried restarting the phone?

Re: Dropped Calls.

Lar — Mon, 15 Apr 2019 13:41:47 GMT

Latest infor shows some problems "reported" in the Ottawa area

Re: Dropped Calls.

TheOldVR — Mon, 15 Apr 2019 14:21:18 GMT

Do you have the same number of bars as usual?

I know one of the Oracles will be able to share a link to look for outages.... I can't find it right now though. Sorry :(.

@computergeek541 would you have the outage map link?

Re: Dropped Calls.

duffer900 — Mon, 15 Apr 2019 14:25:12 GMT

@TheOldVR wrote:

Do you have the same number of bars as usual?

I know one of the Oracles will be able to share a link to look for outages.... I can't find it right now though. Sorry :(.

@computergeek541 would you have the outage map link?

This one? http://canadianoutages.com/status/telus

Re: Dropped Calls.

SLOPES — Tue, 16 Apr 2019 01:36:27 GMT

Interesting, my wife's phone just dropped a call between her and her mother as well. 9:30pm

Re: Dropped Calls.

SLOPES — Tue, 16 Apr 2019 01:36:57 GMT

No, but I will.

Re: Dropped Calls.

computergeek541 — Tue, 16 Apr 2019 02:20:56 GMT

@TheOldVR wrote:

Do you have the same number of bars as usual?

I know one of the Oracles will be able to share a link to look for outages.... I can't find it right now though. Sorry :(.

@computergeek541 would you have the outage map link?

https://istheservicedowncanada.com/status/telus/map is not anything official and it only takes into account customer reports whether the complaints are warranted or not. However, if there's a large increase in reported issues, that can be an indication of an outage possibility.

Re: Dropped Calls.

JaimeLaPizza — Tue, 16 Apr 2019 02:21:09 GMT

You could also try this one: https://downdetector.ca/status/telus

Re: Dropped Calls.

TheOldVR — Tue, 16 Apr 2019 04:30:28 GMT

@computergeek541 wrote:
@TheOldVR wrote:

Do you have the same number of bars as usual?

I know one of the Oracles will be able to share a link to look for outages.... I can't find it right now though. Sorry :(.

@computergeek541 would you have the outage map link?
https://istheservicedowncanada.com/status/telus/map is not anything official and it only takes into account customer reports whether the complaints are warranted or not. However, if there's a large increase in reported issues, that can be an indication of an outage possibility.

Oracles always come through!

Thanks...