topic Re: Double billed in Get Support

Double billed

elhota1 — Wed, 05 Jan 2022 12:12:04 GMT

On March 25th, I recently signed up for the $10/30 day plan. My recent credit card bill shows two charges for Public Mobile. One for the amount of $10.50 with transaction date of March 25th to SP* Public Mobile Toronto. And then another with transaction date March 29th to Public Mobile 855-4782542 BC for an amount of $11.20. Why am I being double billed?

Re: Double billed

Anonymous — Sun, 14 Apr 2019 17:39:12 GMT

@elhota1 wrote:
On March 25th, I recently signed up for the $10/30 day plan. My recent credit card bill shows two charges for Public Mobile. One for the amount of $10.50 with transaction date of March 25th to SP* Public Mobile Toronto. And then another with transaction date March 29th to Public Mobile 855-4782542 BC for an amount of $11.20. Why am I being double billed?

One of those would be the plan. The second one at 12% anyway. The other could be a SIM ordered online sent to AB at 5%.

Have a look at your payment history in the self-serve.

How many accounts are you running?

Isn't there another elhota? This is elhota1?

Re: Double billed

austinhuang — Sun, 14 Apr 2019 20:12:22 GMT

Public Mobile 855-4782542 BC Should be the plan.

The other one is indeed SIM card, see here.