topic Re: update credit card in Get Support

update credit card

Jobeoco — Wed, 05 Jan 2022 12:11:33 GMT

I need to update my payment information to my new credit card.

My issue is my new card expires in 2025 and the drop down window only goes to 2024.

Im not interested in purchasing vouchers to top up.

Re: update credit card

popping — Sun, 14 Apr 2019 03:09:13 GMT

@Jobeoco wrote:
I need to update my payment information to my new credit card.
My issue is my new card expires in 2025 and the drop down window only goes to 2024.
Im not interested in purchasing vouchers to top up.

When is you current card expired?

You may send a private message to moderator to ask them to update their webpage/server.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

It may take them some time to fix the software. You can use a different credit card if you have another one with 2024 or earlier expiration date.

Re: update credit card

hycm53 — Sun, 14 Apr 2019 10:38:18 GMT

@Jobeoco wrote:
I need to update my payment information to my new credit card.
My issue is my new card expires in 2025 and the drop down window only goes to 2024.
Im not interested in purchasing vouchers to top up.

Generally speaking credit card will be expired in two to four years. I wonder how come your credit card will be expired in six years? Make sure the year is 2023 not 2025.

Re: update credit card

Yuric27 — Thu, 25 Apr 2019 12:16:14 GMT

@Jobeoco wrote:
I need to update my payment information to my new credit card.
My issue is my new card expires in 2025 and the drop down window only goes to 2024.
Im not interested in purchasing vouchers to top up.

I'm in the same boat. All my cc expires in 2025. And my plan is done not looking to purchase a voucher. Sent a message to the team already and no reply

Re: update credit card

Triguy — Thu, 25 Apr 2019 12:22:07 GMT

You need to be patient as the moderators have been inundated with messages due to recent service interruptions and account issues.