topic Re: Refund in Get Support

Refund

stasflash — Wed, 05 Jan 2022 12:10:51 GMT

Hello,

I and my wife moved to Virgin mobile.

We paid to public mobile on March 22 and March 23 and moved to Virgin mobile on March 26. Can you please provide us refund?

Thank you.

Re: Refund

Nebula — Fri, 12 Apr 2019 21:39:27 GMT

I suggest you message a mod and remove your phone number and personal info as this is a public (HA pun intended!) forum

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/The-Public-Mobile-Moderator-Team/ta-p/251759

However I doubt that you can receive a refund as it is a prepaid service.

Re: Refund

geopublic — Fri, 12 Apr 2019 21:45:29 GMT

@stasflash wrote:
Hello,
I xxxx and my wife xxxxxxx moved to Virgin mobile.
We paid to public mobile on March 22 and March 23 and moved to Virgin mobile on March 26. Can you please provide us refund?
Thank you.
My email is xxxxxxx@xxxxx

Cell - xxxxxxxxxxx.
Thank you.

This is a public forum please edit your post and remove all private information for your security.

Public Mobile is a prepaid service so there are no refunds. If have a specific request or would like to make sure that AutoPay is disabled then you must contact the Moderator Team.

The link sends you to the private message function and adds the moderator team as recipient for a private message. You just have to enter a title and text in the body of the message describing the problem and post. The message will be received by the moderator team and they will respond to it. You will receive the response in your private message inbox.

Re: Refund

Anonymous — Fri, 12 Apr 2019 21:43:40 GMT

@geopublic wrote:
@stasflash wrote:
Hello,
I (xxxxxxxxxx) and my wife (xxxxxxxxxx) moved to Virgin mobile.
We paid to public mobile on March 22 and March 23 and moved to Virgin mobile on March 26. Can you please provide us refund?
Thank you.
My email is xxxxxxxxxx
Cell - xxxxxxxxxx.
Thank you.
This is a public forum please edit your post and remove all private information for your security.

Public Mobile is a prepaid service so there are no refunds. If have a specific request or would like to make sure that AutoPay is disabled then you must contact the Moderator Team.

Then you too geopublic.

Re: Refund

Nebula — Fri, 12 Apr 2019 21:44:05 GMT

@geopublic And you should edit your quote as he has removed his personal info 🙂

Re: Refund

Dunkgirl — Fri, 12 Apr 2019 22:24:35 GMT

@stasflash wrote:
Hello,
I and my wife moved to Virgin mobile.
We paid to public mobile on March 22 and March 23 and moved to Virgin mobile on March 26. Can you please provide us refund?
Thank you.

@stasflash

This is a prepaid service so you are not entitled to refunds however the mods MIGHT be able to refund if you ask very nicely. Click Here to private message a Moderator good luck 🙂