topic Re: Viocemail Indicator in Get Support

Viocemail Indicator

JohnnyXI — Wed, 05 Jan 2022 12:10:52 GMT

Is there any way that my phone can be set up to indicate visually or audibly that a new voicemail has arrived?

Re: Viocemail Indicator

DanielleMarie — Thu, 19 Sep 2019 04:14:20 GMT

@JohnnyXI wrote:
Is there any way that my phone can be set up to indicate visually or audibly that a new voicemail has arrived?

What model is your phone?

Re: Viocemail Indicator

JohnnyXI — Thu, 19 Sep 2019 04:18:29 GMT

Galaxy A8 2018 SM-A530W

Re: Viocemail Indicator

computergeek541 — Thu, 19 Sep 2019 04:30:59 GMT

@JohnnyXI wrote:
Is there any way that my phone can be set up to indicate visually or audibly that a new voicemail has arrived?

After someone leaves you a voice message, there will be an icon indicating this in the phone's notification bar.

Re: Viocemail Indicator

Anonymous — Thu, 19 Sep 2019 04:31:08 GMT

@JohnnyXI wrote:
Galaxy A8 2018 SM-A530W

Somebody just the other day was having a similar problem. Apparently unresolved.

So you're getting voicemails though right?

If you press and hold the 1 key on your dialer, do you get to your Public Mobile voicemail box?

(if you're on the $10 or $15 plan then this will use a minute)

Re: Viocemail Indicator

JohnnyXI — Thu, 19 Sep 2019 04:35:38 GMT

Sorry to hear that (unresolved).

Yes, I discovered the '1' feature - neat. I'm on the $25 plan at the moment.

Yes, the voicemails are getting through fine, I just don't know if there are any new without checking. Thanks for you interest and replies.

Re: Viocemail Indicator

DanielleMarie — Thu, 19 Sep 2019 04:46:01 GMT

@JohnnyXI wrote:
Sorry to hear that (unresolved).
Yes, I discovered the '1' feature - neat. I'm on the $25 plan at the moment.
Yes, the voicemails are getting through fine, I just don't know if there are any new without checking. Thanks for you interest and replies.

Can you call your voicemail and then press 4 then 3 and set something up that way? I've never had to do that so I'm not entirely sure what it does, but maybe worth a try?

Re: Viocemail Indicator

JohnnyXI — Thu, 19 Sep 2019 04:51:32 GMT

Me neither but I tried it anyway. It has something to do with pager notification. I don't have a pager so no go for me.

Re: Viocemail Indicator

geopublic — Thu, 19 Sep 2019 04:51:43 GMT

@JohnnyXI wrote:
Is there any way that my phone can be set up to indicate visually or audibly that a new voicemail has arrived?

@JohnnyXI Best to bring this to the attention of the PM moderator team. They might be able to submit a ticket with their tech support team to see if there is a fix.

To contact Public Mobile click here. The link sends you to the private message function and adds the moderator team as recipient for a private message. You just have to enter a title and text in the body of the message describing the problem and post. The message will be received by the moderator team and they will respond to it. You will receive the response in your private message inbox.

Moderators are available: M-F from 8 AM to midnight Eastern time and S-S from 8 AM to 10 PM Eastern time.

Note: Moderator Hours are subject to change, but you can always find the current times here

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Re: Viocemail Indicator

DanielleMarie — Thu, 19 Sep 2019 04:52:58 GMT

@JohnnyXI wrote:
Galaxy A8 2018 SM-A530W

I couldn't find anything for this model specifically, sorry. In general you go to your dialer app and then go to its settings -> voicemail ->notifications

Re: Viocemail Indicator

Jb456 — Sun, 05 Apr 2020 02:37:41 GMT

Stay Safe!

Re: Viocemail Indicator

darlicious — Thu, 19 Sep 2019 06:46:13 GMT

@JohnnyXI wrote:
Is there any way that my phone can be set up to indicate visually or audibly that a new voicemail has arrived?

There was an issue brought up the other day with your phone or possibly the 9 or 10. Apparently it's a known software bug that may or may not have a fix. The suggestion was to check for updates. I look for it... sorry but my copy and paste skills are still abysmal...have to do things the old fashion way...starting with pen and paper. Check this post out...a little old from 2018 but might help. Re: Voicemail notifications not arriving posted by @sdt1 and solved by @brent_liza . Type it in the search bar. Tried copy paste but got the whole thread and won't post...nor do you want that. One day I'll figure it out....hope it works and I'll look for the other one.

Re: Viocemail Indicator

TheGx — Thu, 19 Sep 2019 06:59:00 GMT

Try reaading these links I found by serching duckduckgo.com by clicking on them:

https://devicehelp.singtel.com/samsung/galaxy-a8-2018-android-7-1/basic-functions/turn-notifications-on-or-off/

https://www.youtube.com/watch?v=ZqO_L5tlu9c

https://www.youtube.com/watch?v=NeSqvhv_ZPE

http://www.galaxys8manualtutorial.com/2017/05/how-to-set-up-voicemail-on-galaxy-s8-s8.html

https://us.community.samsung.com/t5/Galaxy-S9/Voicemail-notification-symbol-not-working-on-9/td-p/296402

Re: Viocemail Indicator

darlicious — Thu, 19 Sep 2019 07:05:51 GMT

@TheGx wrote:
Try reaading these links I found by serching duckduckgo.com by clicking on them:

https://devicehelp.singtel.com/samsung/galaxy-a8-2018-android-7-1/basic-functions/turn-notifications-on-or-off/

https://www.youtube.com/watch?v=ZqO_L5tlu9c

https://www.youtube.com/watch?v=NeSqvhv_ZPE

http://www.galaxys8manualtutorial.com/2017/05/how-to-set-up-voicemail-on-galaxy-s8-s8.html

https://us.community.samsung.com/t5/Galaxy-S9/Voicemail-notification-symbol-not-working-on-9/td-p/296402

Sigh...i know it's like kindergarten for you guys but I am so envious of you copy and pasters.

Aargh you have no idea how frustrating it is for my brain not to get it.

Re: Viocemail Indicator

TheGx — Thu, 19 Sep 2019 07:13:32 GMT

@darlicious To copy and paste a link, after pressed the reply button and typing your reply, first copy the http address of the solution/page you want to copy which is in the address bar of your browser - when you have it copied you can click on the link button when typing your reply, which is found in between the smiley face button and the photos button, the link button looks like a chain link. Then you just paste the web address you copied into all the fields there and press whatever button it takes to fnish.

Re: Viocemail Indicator

darlicious — Thu, 19 Sep 2019 07:22:19 GMT

@darlicious wrote:
@JohnnyXI wrote:
Is there any way that my phone can be set up to indicate visually or audibly that a new voicemail has arrived?
There was an issue brought up the other day with your phone or possibly the 9 or 10. Apparently it's a known software bug that may or may not have a fix. The suggestion was to check for updates. I look for it... sorry but my copy and paste skills are still abysmal...have to do things the old fashion way...starting with pen and paper. Check this post out...a little old from 2018 but might help. Re: Voicemail notifications not arriving posted by @sdt1 and solved by @brent_liza . Type it in the search bar. Tried copy paste but got the whole thread and won't post...nor do you want that. One day I'll figure it out....hope it works and I'll look for the other one.

Re: Viocemail Indicator

darlicious — Thu, 19 Sep 2019 07:26:29 GMT

@darlicious wrote:
@JohnnyXI wrote:
Is there any way that my phone can be set up to indicate visually or audibly that a new voicemail has arrived?
There was an issue brought up the other day with your phone or possibly the 9 or 10. Apparently it's a known software bug that may or may not have a fix. The suggestion was to check for updates. I look for it... sorry but my copy and paste skills are still abysmal...have to do things the old fashion way...starting with pen and paper. Check this post out...a little old from 2018 but might help. Re: Voicemail notifications not arriving posted by @sdt1 and solved by @brent_liza . Type it in the search bar. Tried copy paste but got the whole thread and won't post...nor do you want that. One day I'll figure it out....hope it works and I'll look for the other one.

Let's see try this: https://productioncommunity.publicmobile.ca/t5/Getting-Started/Voicemail-Notifications-Not-Arriving/m-p/238961#M42027

Re: Viocemail Indicator

darlicious — Thu, 19 Sep 2019 07:29:10 GMT

@TheGx wrote:
@darlicious To copy and paste a link, after pressed the reply button and typing your reply, first copy the http address of the solution/page you want to copy which is in the address bar of your browser - when you have it copied you can click on the link button when typing your reply, which is found in between the smiley face button and the photos button, the link button looks like a chain link. Then you just paste the web address you copied into all the fields there and press whatever button it takes to fnish.

Holy crap I did it! Thank you Thank you Thank you!!!!!!!!!! That only took 30 odd years to figure out.

Re: Viocemail Indicator

TheGx — Thu, 19 Sep 2019 07:40:04 GMT

@darlicious No need to thank, happy to help.

Re: Viocemail Indicator

darlicious — Thu, 19 Sep 2019 07:55:04 GMT

@TheGx wrote:
@darlicious No need to thank, happy to help.

@TheGx I'm sure normally it's pm advice...not basic computer skill tutorials. Youre not the only one helping me out. Going by my computer skills you'd never know I play a mean scrabble game.