topic Re: Porting of sim in Get Support

Porting of sim

Abhisar96 — Wed, 05 Jan 2022 12:10:05 GMT

I want to port my number but i first started process for bell but that canceled but now when i am trying to change it is asking to cancel first one with bell how to do it

Re: Porting of sim

GinYVR — Wed, 18 Sep 2019 18:57:15 GMT

@Abhisar96If you want to port a number from Bell to Public Mobile.. the first thing is both accounts have to be ACTIVE.. once that's done.. go to your selfserve account of your Public Mobile number you want to port in. and fill out this form.

Porting number to Public Mobile

Re: Porting of sim

geopublic — Wed, 18 Sep 2019 19:00:40 GMT

@Abhisar96 wrote:
I want to port my number but i first started process for bell but that canceled but now when i am trying to change it is asking to cancel first one with bell how to do it

@Abhisar96 Is your account with Bell still active? If yes, best to keep using your Bell sim until the port completes and then if you want to change numbers you can do it after the port is complete.

If there is another reason you want the port cancelled then you need to submit a ticket.

Re: Porting of sim

Luddite — Wed, 18 Sep 2019 19:15:54 GMT

@Abhisar96 Are you trying to port your Public Mobile number to Bell, or vice versa?

Re: Porting of sim

dabr — Wed, 18 Sep 2019 23:38:07 GMT

@Luddite wrote:
@Abhisar96 Are you trying to port your Public Mobile number to Bell, or vice versa?

That's not quite clear here:)

Re: Porting of sim

Abhisar96 — Sun, 22 Sep 2019 20:34:26 GMT

The problem is i want to convert my sim to fido but before i have requested for bell now i want to cancel all my requests how can i do that

Cancelling port requests

Abhisar96 — Sun, 22 Sep 2019 20:37:04 GMT

I want to cancel all port requests on my no how can i do that

Re: Porting of sim

dabr — Sun, 22 Sep 2019 20:38:56 GMT

@Abhisar96 wrote:
The problem is i want to convert my sim to fido but before i have requested for bell now i want to cancel all my requests how can i do that

You cannot use the same SIM for different carriers. You need a new SIM from whichever carrier you want to go to.

Who are you with now and who do you want to cancel with? Sorry, but I'm a little confused with your question.

Re: Cancelling port requests

dabr — Sun, 22 Sep 2019 20:41:43 GMT

@Abhisar96 wrote:
I want to cancel all port requests on my no how can i do that

Click on the ? mark at the bottom of the screen to submit a ticket to moderators who are the ones that can help you.

Re: Cancelling port requests

Abhisar96 — Sun, 22 Sep 2019 20:48:08 GMT

Is there any toll free no where i can contact

Re: Porting of sim

Abhisar96 — Sun, 22 Sep 2019 20:50:20 GMT

Actually i am with public mobile but i tried to shift it to bell it was unsuccessful after that i tried to transfer to fido i have a sim but now fido is saying i have already requested for sim port so they cant do it now i want that all port requests should ne cancelled from my number

Re: Cancelling port requests

dabr — Sun, 22 Sep 2019 20:51:40 GMT

@Abhisar96 wrote:
Is there any toll free no where i can contact

I"m afraid there's no phone support at PM, just contact the moderators via SIMon ? mark at the bottom of the screen and type in 'ticket' and then 'contact us'

Re: Porting of sim

dabr — Sun, 22 Sep 2019 20:54:10 GMT

@Abhisar96 wrote:
Actually i am with public mobile but i tried to shift it to bell it was unsuccessful after that i tried to transfer to fido i have a sim but now fido is saying i have already requested for sim port so they cant do it now i want that all port requests should ne cancelled from my number

You should be able to phone FIDO to cancel your port request with them.

Re: Porting of sim

computergeek541 — Sun, 22 Sep 2019 20:58:01 GMT

-message threads merged

Re: Porting of sim

Luddite — Sat, 28 Sep 2019 18:06:44 GMT

@Abhisar96 wrote:
Actually i am with public mobile but i tried to shift it to bell it was unsuccessful after that i tried to transfer to fido i have a sim but now fido is saying i have already requested for sim port so they cant do it now i want that all port requests should ne cancelled from my number

I can easily imagine you are still stuck. To cancel the port from PM to Bell you must call Bell. If you are too late, your number will move to Bell. Once it has moved to Bell, you would open an Fido account and request a port from your Bell account.