topic selfserve problem in Get Support

selfserve problem

Xua — Wed, 05 Jan 2022 12:09:44 GMT

can you please help me with my selfserve accout . mny account is locked

Re: selfserve problem

Triguy — Wed, 18 Sep 2019 15:19:44 GMT

Try using the forgot password link. You also try waiting a few hours then try logging in again. Also use a different browser and incognito mode. Clear your cache and cookies then reboot.

If you still have problems then submit a ticket to the moderators by clicking on the question mark on the bottom right.

Re: selfserve problem

geopublic — Wed, 18 Sep 2019 15:35:52 GMT

@Xua wrote:
can you please help me with my selfserve accout . mny account is locked

@Xua If you can't reset your password then click on the ? bottom right and type reset password link. Apparently others have mentioned that Simon generated reset password links work when the website one doesn't. Give it a try.