topic Re: settings for roaming in Get Support

settings for roaming

Canlan54a — Wed, 05 Jan 2022 12:09:11 GMT

after adding a roaming plan, do roaming and data settings need to be turned on and apn settings changed while in the states for just texting and voice and no data plan? I am under the impression that they would just apply to data and not text or voice. Thanks

Re: settings for roaming

RossN — Wed, 18 Sep 2019 00:08:36 GMT

@Canlan54a hi you can just leave roaming on all the time since there are no surprise or extra charges anyway

Re: settings for roaming

Triguy — Wed, 18 Sep 2019 00:07:57 GMT

As long as you have the APN settings for PM then just enable roaming.

https://www.publicmobile.ca/en/bc/get-help/articles/us-roaming

Re: settings for roaming

dabr — Wed, 18 Sep 2019 00:08:31 GMT

@Canlan54a wrote:
after adding a roaming plan, do roaming and data settings need to be turned on and apn settings changed while in the states for just texting and voice and no data plan? I am under the impression that they would just apply to data and not text or voice. Thanks

Yes do enable roaming and data when you go state side. If your phone doesn't automatically connect to either AT&T or T-Mobile, then you will need to manually connect to one.

Re: settings for roaming

Jb456 — Sun, 05 Apr 2020 01:10:51 GMT

Stay Safe!

Re: settings for roaming

dabr — Wed, 18 Sep 2019 00:10:47 GMT

@Canlan54a Yes the APN are required for data, if you're only going with a text/call plan then just enable roaming.

Re: settings for roaming

computergeek541 — Wed, 18 Sep 2019 00:28:46 GMT

@Canlan54a wrote:
after adding a roaming plan, do roaming and data settings need to be turned on and apn settings changed while in the states for just texting and voice and no data plan? I am under the impression that they would just apply to data and not text or voice. Thanks

For most phones, the only setting that needs to be checked is for data roaming to be on.

APN (for data) and SMSC (for text messaging) should not be touched. You should use the Public Mobile settings for both.

As for the network settings, people will some people manually select AT&T or T-Mobile as per their preference, but this usually be necesary if the network type and network selection are set to automatic.

Re: settings for roaming

geopublic — Wed, 18 Sep 2019 00:28:15 GMT

@Canlan54a wrote:
after adding a roaming plan, do roaming and data settings need to be turned on

@Canlan54a As others have mentioned you should always leave roaming on, even when you are in Canada. You will also need to keep data on whlie you are in the US if you have US data roaming add-on or if you want to send MMS via text. My recommendation woulf be to keep roaming and data on while in the US even if you don't have a US data roaming add-on.

and apn settings changed while in the states for just texting and voice and no data plan?

No, you will never need to change APN settings even when you have a US roaming data add-on.

I am under the impression that they would just apply to data and not text or voice.
That is correct. If you have US roaming call and texting only add-on.
Thanks

Re: settings for roaming

Canlan54a — Wed, 18 Sep 2019 01:37:47 GMT

Geo, thanks for your detailed solution...much appreciated!