topic change email address in Get Support

change email address

akmitche — Wed, 05 Jan 2022 12:09:01 GMT

how do I change my email address its not in the edit profile page

Re: change email address

Jb456 — Sun, 05 Apr 2020 01:13:12 GMT

Stay Safe!

Re: change email address

sunflowershine — Tue, 17 Sep 2019 20:30:42 GMT

@akmitche You need to contact the Moderator. Please follow the instruction:

https://www.publicmobile.ca/en/bc/get-help/articles/change-your-self-serve-email-address

Re: change email address

kselmak — Tue, 17 Sep 2019 20:35:09 GMT

It's actually cange user name

It should be same as your community email if you would like to collect community rewards, if you'd like to keep tthem different contact moderators

Re: change email address

missorange — Tue, 17 Sep 2019 20:33:17 GMT

if you want to change the email to log into the accout, you need to contact MOD team, they can assistant you.

Re: change email address

sunflowershine — Tue, 17 Sep 2019 20:35:07 GMT

@Jb456 This won't change the email address tied to the account.

Re: change email address

Jb456 — Sun, 05 Apr 2020 01:12:48 GMT

Stay Safe!

Re: change email address

akmitche — Fri, 20 Sep 2019 17:24:05 GMT

thanks for all the suggestions, it seems to be changed, but we'll see if the bills get paid eh? AM

Re: change email address

Luddite — Fri, 27 Sep 2019 21:12:13 GMT

@missorange wrote:
if you want to change the email to log into the accout, you need to contact MOD team, they can assistant you.

FYI: one may have a username to login to their self serve account that differs from the "official" account email address. So, the safest way to manage an account is to ensure they match by contacting the moderators as suggested; this can be after changing the username yourself.

Re: change email address

jill-loveless — Fri, 20 Dec 2019 05:47:19 GMT

i need to change my email address

Re: change email address

Jb456 — Sun, 05 Apr 2020 05:46:27 GMT

Stay safe

Re: change email address

5Box — Sun, 17 Dec 2023 05:16:26 GMT

Update: We can now change our email address (web or app).
Within the profile settings click Manage EverSafe ID and just click the arrow beside your email. If you get "Login Error" you may be trying to use an email that is already associated with an account, if that's not the case contact help.
Here is a post with screen shots
https://productioncommunity.publicmobile.ca/t5/Get-Support/How-to-change-login-name-email-address/m-p/1078677