topic Re: Charged an extra fee for using VISA in Get Support

Charged an extra fee for using VISA

eshasaib — Wed, 05 Jan 2022 12:06:47 GMT

I tried taking $20 from my VISA card and adding it to Available Funds. It worked but when I checked my VISA account, I was charged $22.60. I was not told of any fees. What is that about and how to I avoid it?

Re: Charged an extra fee for using VISA

Anonymous — Sat, 06 Apr 2019 20:01:07 GMT

@eshasaib - That is the tax on the $20 Looks like 13%. Does that sound right?

Re: Charged an extra fee for using VISA

Tav — Sat, 06 Apr 2019 20:01:20 GMT

@eshasaib wrote:
I tried taking $20 from my VISA card and adding it to Available Funds. It worked but when I checked my VISA account, I was charged $22.60. I was not told of any fees. What is that about and how to I avoid it?

That would be 13% sales tax. Completely normal.

Re: Charged an extra fee for using VISA

eshasaib — Sat, 06 Apr 2019 20:03:04 GMT

Oh, that makes sense. It was not appearing on my Public Mobile account but appeared on my bank statement, so I was confused. Thanks, team.

Re: Charged an extra fee for using VISA

Anonymous — Sat, 06 Apr 2019 20:05:06 GMT

@eshasaib - Everything you see in your self serve is pre-tax. Even credits (auto-pay, loyalty, community rewards, referral credits) are before tax - which is good. They are not bill credits.

Re: Charged an extra fee for using VISA

Tony8 — Sat, 06 Apr 2019 20:05:31 GMT

Hi, it looks like 13% tax was added.

Re: Charged an extra fee for using VISA

delarami — Sat, 06 Apr 2019 21:03:30 GMT

The extra fee that they charged you is for the tax amount.

Re: Charged an extra fee for using VISA

srlawren — Sun, 07 Apr 2019 00:28:39 GMT

The government sure likes their extra fees!