topic No data, "sign in to network" notification from Android system in Get Support

No data, "sign in to network" notification from Android system

Idomarom — Wed, 05 Jan 2022 12:06:05 GMT

I've bought data with a voucher and charged it to my phone. Although I got a message saying I successfully added it to my account, I can't use data in any way. I'm getting a notification saying "sign in to network public mobile". When I press it, I'm getting a blank white page, seems like it fails to load. I should mention that data was working perfectly before and it was bought the same way

Re: No data, "sign in to network" notification from Android system

GinYVR — Sun, 15 Sep 2019 01:43:05 GMT

@IdomaromThat is the default message when you are out of data. Log into your selfserve to see what is the status of your account.

Re: No data, "sign in to network" notification from Android system

hairbag1 — Sun, 15 Sep 2019 01:44:20 GMT

@Idomarom wrote:
I've bought data with a voucher and charged it to my phone. Although I got a message saying I successfully added it to my account, I can't use data in any way. I'm getting a notification saying "sign in to network public mobile". When I press it, I'm getting a blank white page, seems like it fails to load. I should mention that data was working perfectly before and it was bought the same way

It's a long-shot but....try cycling phone off / on. Does that start your data ?

Re: No data, "sign in to network" notification from Android system

Lemony_Snicket — Sun, 15 Sep 2019 01:50:26 GMT

I searched the help page using sign into network Public Mobile as key phrase and found a number of past solved threads for this problem. This was the top one in this list. Using the help page is pretty handy. I strongly suggest giving the help page a look when needing answers to a problem.

https://productioncommunity.publicmobile.ca/t5/Getting-Started/quot-Sign-in-to-network-Public-Mobile-quot-notification/td-p/337362

Re: No data, "sign in to network" notification from Android system

Idomarom — Sun, 15 Sep 2019 01:50:40 GMT

I have 55$ on my account. I've tried to turn it off, does not change

Re: No data, "sign in to network" notification from Android system

cavemantoronto — Sun, 15 Sep 2019 02:23:24 GMT

@Idomarom wrote:
I've bought data with a voucher and charged it to my phone. Although I got a message saying I successfully added it to my account, I can't use data in any way. I'm getting a notification saying "sign in to network public mobile". When I press it, I'm getting a blank white page, seems like it fails to load. I should mention that data was working perfectly before and it was bought the same way

Using a voucher doesn't buy data. Is voucher amount in your balance? If you trying to buy data add-on, you need to do it after the top up.

Re: No data, "sign in to network" notification from Android system

hairbag1 — Sun, 15 Sep 2019 01:53:18 GMT

You added the funds to your Available Funds...now you have to go back and actually buy the add-on that you want.

Re: No data, "sign in to network" notification from Android system

Idomarom — Sun, 15 Sep 2019 02:06:07 GMT

Thanks, I think that's my problem. But now I'm trying to do that and I don't know my account pin number. @CS_Agent please help.

Re: No data, "sign in to network" notification from Android system

GinYVR — Sun, 15 Sep 2019 02:09:52 GMT

@IdomaromYou will need to click on the ? on the lower right hand corner talk to SIMon so it can get the gist of the information, once you think he has enough info to go on.. type in Submit Ticket.. that will get your info to the moderator.

Re: No data, "sign in to network" notification from Android system

Idomarom — Sun, 15 Sep 2019 02:44:36 GMT

Solved. Thanks to everyone

Re: No data, "sign in to network" notification from Android system

hairbag1 — Sun, 15 Sep 2019 02:53:52 GMT

@Idomarom wrote:
Solved. Thanks to everyone

You've assigned the SOLVED to yourself...so how did you solve this or did you use a suggestion from the community forum to solve this one. Please let us know what fixed it so we can know what to suggest if anyone else has similar vexation.

Re: No data, "sign in to network" notification from Android system

darlicious — Sun, 15 Sep 2019 02:57:35 GMT

@Idomarom wrote:
Solved. Thanks to everyone

Glad you found the solution now you need to mark the post that helped solve it for you...not your own. Looks like either @cavemantoronto or @hairbag1 is deserving.

Re: No data, "sign in to network" notification from Android system

computergeek541 — Sun, 15 Sep 2019 03:12:12 GMT

@Idomarom wrote:
Solved. Thanks to everyone

It's good to hear that you've figured it out.

I removed the solution that you assigned to yourself. The part that members are commenting about has to do with recognizing those who have helped you and becuase of the possiblity that giving a solution to yourself might make your rating go up when it comes to Community reward time. Please consider giving it to someone who has helped with the answer that is closest to the required fix.

Re: No data, "sign in to network" notification from Android system

Japheth — Sun, 24 May 2020 19:35:08 GMT