topic Re: Free data consequence in Get Support

Free data consequence

Immy1234 — Wed, 05 Jan 2022 12:04:03 GMT

I received the 1 G free data and a couple days later, my monthly renewal went through. Now my data has been stopped because it was ‘used up’ except it was the free data not my usual 8.5 G for the month. I know I haven’t used 9.5 G in 5 days as I re-set the counter on my phone when it renews. How do I get hold of someone to fix that?

Re: Free data consequence

hairbag1 — Fri, 13 Sep 2019 04:39:34 GMT

See the blue-green ? mark, lower right side of page ? Clcik it and start there.

Re: Free data consequence

Anonymous — Fri, 13 Sep 2019 04:42:39 GMT

@Immy1234 wrote:
I received the 1 G free data and a couple days later, my monthly renewal went through. Now my data has been stopped because it was ‘used up’ except it was the free data not my usual 8.5 G for the month. I know I haven’t used 9.5 G in 5 days as I re-set the counter on my phone when it renews. How do I get hold of someone to fix that?

This has been happening a bit recently unfortunately.

This link might get you to the new-fangled form. If you get a 404 then it stopped working.

Re: Free data consequence

jluong9 — Fri, 13 Sep 2019 05:28:06 GMT

Best way to get help with this is by contacting a moderator. They should be able to answer any questions you have and provide some help with this.

Click here to send them a private message.