topic Re: How am I charged for a data overage? and other related questions in Get Support

How am I charged for a data overage? and other related questions

Pedrito — Wed, 05 Jan 2022 12:03:49 GMT

If I were to exceed my monthly data, how is this made known to me?

" how am I charged for the excess?

If I do not use my monthly data, is the remainder carried over to the next month?

Thanks

Re: How am I charged for a data overage? and other related questions

popping — Thu, 12 Sep 2019 22:38:16 GMT

@Pedrito wrote:
If I were to exceed my monthly data, how is this made known to me?
" how am I charged for the excess?
If I do not use my monthly data, is the remainder carried over to the next month?

Thanks

PM does not have pay-per-use. Your data will stop when you consumed all your data alloctment for the 30 days cycle.

Your unused plan data will not be rolled over to next month.

But if you purchase add-on data, any unused add-on data will be rolled over to next cycle until completely used.

Re: How am I charged for a data overage? and other related questions

Pedrito — Thu, 12 Sep 2019 22:37:59 GMT

Thank you

Re: How am I charged for a data overage? and other related questions

Triguy — Thu, 12 Sep 2019 23:21:45 GMT

PM does not have overages. Once your data is depleted then it stops. You would either have to buy an add-on for more data or wait unt your renewal date.

Re: How am I charged for a data overage? and other related questions

Pedrito — Fri, 13 Sep 2019 02:00:56 GMT

That's good to know, thanks!

Re: How am I charged for a data overage? and other related questions

chukdefatey — Fri, 13 Sep 2019 15:39:34 GMT

@Pedrito wrote:
If I were to exceed my monthly data, how is this made known to me?
" how am I charged for the excess?
If I do not use my monthly data, is the remainder carried over to the next month?

Thanks

Public Mobile is a Pay Before/Prepaid Carrier. What that means is there is no overages, pay per use or any other sort of charges what so ever. If something is not included in your plan or a Canadian add on it just won't work any longer