topic Re: Voice mail access number in Get Support

Voice mail access number

elhota — Wed, 05 Jan 2022 12:03:04 GMT

I don't want to use up my monthly minutes every time I access my voice mail messages. Is there an number I can call into to access my voice mail using my landline phone? There was a way to do this when I was with Mobilicity.

Re: Voice mail access number

Lieux — Sun, 31 Mar 2019 23:55:24 GMT

@elhota wrote:
I don't want to use up my monthly minutes every time I access my voice mail messages. Is there an number I can call into to access my voice mail using my landline phone? There was a way to do this when I was with Mobilicity.

Yes for sure. You can find this number in your self serve account ..tab PLAN/ADD-ONS and in USAGE HISTORY you will see somewher a number with xxxxxx4001 at the end.

Re: Voice mail access number

elhota — Mon, 01 Apr 2019 00:00:41 GMT

Thanks. I tried that and it is asking for a mail box number. What would be the mail box number? I tried my 10 digit phone number and that didn't work.

Re: Voice mail access number

wordup41 — Mon, 01 Apr 2019 00:06:15 GMT

Hello there,

You can get this number when you go to the call forwarding feature on your phone. The number is +1 581-580-4001.

Hope this helps:)

Re: Voice mail access number

wordup41 — Mon, 01 Apr 2019 00:22:54 GMT

You need to make sure you set your voicemail password already.

Follow these steps:

Main steps

Access voicemail from another phone
Accessing your voicemail from another phone is handy when you don't have your wireless phone with you or when outside a coverage area. To check your voicemail messages from another phone:

Call your 10-digit wireless voicemail number.
If you reach the main voicemail system greeting, enter your 10-digit wireless phone
When you hear your voicemail greeting, press the * key to interrupt it.
Enter your voicemail password when prompted.
Follow the voice prompts to listen to your messages.

Re: Voice mail access number

Luddite — Mon, 01 Apr 2019 00:24:13 GMT

@elhota Try calling your number from another phone but interrupt the message with * key. Then follow the directions to listen to your messages.

Though I am not sure if that counts toward minutes used.

Re: Voice mail access number

Luddite — Mon, 01 Apr 2019 00:35:33 GMT

I just called a 50/50 plan from another phone, accessed the voicemail box, and was not charged for a call.

Re: Voice mail access number

elhota — Mon, 01 Apr 2019 00:40:13 GMT

When I got to the voice mail centre I entered my 10 digit number followed by a *. Then it asked for a password. How do I set this password to access my voice mail? Can I set it through my landline phone or do I need to access this through my cell phone? Again, I would prefer not to use up any minutes trying to set this password.

Re: Voice mail access number

Lieux — Mon, 01 Apr 2019 00:42:29 GMT

@elhota wrote:
When I got to the voice mail centre I entered my 10 digit number followed by a *. Then it asked for a password. How do I set this password to access my voice mail? Can I set it through my landline phone or do I need to access this through my cell phone? Again, I would prefer not to use up any minutes trying to set this password.

The password is the 4 numbers set during your activation.

Re: Voice mail access number

Lieux — Mon, 01 Apr 2019 00:44:40 GMT

@elhota wrote:
When I got to the voice mail centre I entered my 10 digit number followed by a *. Then it asked for a password. How do I set this password to access my voice mail? Can I set it through my landline phone or do I need to access this through my cell phone? Again, I would prefer not to use up any minutes trying to set this password.

You need first to set-up your voicemail with your phone But after you can use your landline if you don't want to use a lot of minutes.

Re: Voice mail access number

elhota — Mon, 01 Apr 2019 00:49:14 GMT

Thanks. This helps

Re: Voice mail access number

mobileguy — Sat, 04 Jan 2020 21:41:17 GMT

I just tested the voice mail system and yes, you are charged minutes if you're accessing your voice mail from your mobile phone. I wonder why some carriers count this call towards minutes and others don't. I haven't tried accessing VM from another line but I understand that type of call won't count towards my minutes.

Re: Voice mail access number

computergeek541 — Sat, 04 Jan 2020 23:10:40 GMT

@mobileguy wrote:
I just tested the voice mail system and yes, you are charged minutes if you're accessing your voice mail from your mobile phone. I wonder why some carriers count this call towards minutes and others don't.

All carriers count calling your voicemail from your cell phone as minutes used.

Re: Voice mail access number

iPhoneUser — Sat, 04 Jan 2020 23:28:14 GMT

@wordup41 wrote:
You need to make sure you set your voicemail password already.

Follow these steps:

Main steps
Access voicemail from another phone
Accessing your voicemail from another phone is handy when you don't have your wireless phone with you or when outside a coverage area. To check your voicemail messages from another phone:

Call your 10-digit wireless voicemail number.
If you reach the main voicemail system greeting, enter your 10-digit wireless phone
When you hear your voicemail greeting, press the * key to interrupt it.
Enter your voicemail password when prompted.
Follow the voice prompts to listen to your messages.

And does this option debit your minutes available on the $15 plan?

Re: Voice mail access number

computergeek541 — Sun, 05 Jan 2020 03:29:30 GMT

@iPhoneUser wrote:
@wordup41 wrote:
You need to make sure you set your voicemail password already.

Follow these steps:

Main steps
Access voicemail from another phone
Accessing your voicemail from another phone is handy when you don't have your wireless phone with you or when outside a coverage area. To check your voicemail messages from another phone:

Call your 10-digit wireless voicemail number.
If you reach the main voicemail system greeting, enter your 10-digit wireless phone
When you hear your voicemail greeting, press the * key to interrupt it.
Enter your voicemail password when prompted.
Follow the voice prompts to listen to your messages.
And does this option debit your minutes available on the $15 plan?

No, it doesn't, or at least it's not supposed to if calling from a different phone.