topic Re: NEW phone/SIM card in Get Support

NEW phone/SIM card

Cpark81 — Wed, 05 Jan 2022 12:02:46 GMT

I have a question. I am having trouble with my iPhone so I am getting a new one. Will I have any trouble with my public mobile SIM card when I put it into my new iPhone??

Re: NEW phone/SIM card

Lieux — Sun, 31 Mar 2019 19:13:44 GMT

@Cpark81 wrote:
I have a question. I am having trouble with my iPhone so I am getting a new one. Will I have any trouble with my public mobile SIM card when I put it into my new iPhone??

Hopefully not..I did it 3 times and never had problem If you have problem with the new one come back here.

Re: NEW phone/SIM card

Cpark81 — Sun, 31 Mar 2019 19:15:25 GMT

Thanks I greatly appreciate it! :smileyvery-happy 😊

Re: NEW phone/SIM card

tehowennathe — Sun, 31 Mar 2019 19:33:54 GMT

As long as your iPhone is unlocked you should have no problem. All you need to do is put your sim in the new phone.

Re: NEW phone/SIM card

computergeek541 — Sun, 31 Mar 2019 19:37:32 GMT

@Cpark81 wrote:
I have a question. I am having trouble with my iPhone so I am getting a new one. Will I have any trouble with my public mobile SIM card when I put it into my new iPhone??

The current sim cards that are sold by Public Mobile and retail locations are multi-sized, so you no longer need to worry about getting the correct version (unless the store has some really old stock).

As stated earlier, your device needs to already been unlocked (or be a Telus/Koodo device). For some models of iPhone devices, you might have to find work-arounds to get set the APN settings and get cellular data working.

Re: NEW phone/SIM card

cool_stuff — Sun, 31 Mar 2019 19:53:10 GMT

Ensure to check your phone compatibility at this page. If it is compatible you should be good. Enjoy..

1. Check your phone’s compatibility

Enter the IMEI number on your device and we’ll let you know if it’s compatible with our network. For more information about network compatibility, click below.

https://www.publicmobile.ca/en/on/get-started