topic Re: SIM card not working in Get Support

SIM card not working

Colpitts87 — Wed, 05 Jan 2022 12:02:19 GMT

I have a phone that’s unlocked it’s iphone 6s it’s conpatible with public mobile not lost or stolen when I out SIM card in it says SIM card not compatible

how do I fix my phone for this ? Have already called original company confirmed phone is unlocked now what?

Re: SIM card not working

brennanleblanc_ — Wed, 11 Sep 2019 23:59:51 GMT

@Colpitts87 wrote:
I have a phone that’s unlocked it’s iphone 6s it’s conpatible with public mobile not lost or stolen when I out SIM card in it says SIM card not compatible
how do I fix my phone for this ? Have already called original company confirmed phone is unlocked now what?

There are two possibilities in this situation: a bad SIM card or the phone is still locked to the previous provider.

I would first try your Public Mobile SIM card in another phone to verify the SIM actually works.

Edit: Have you also tried rebooting the phone with the PM SIM in it? Sometimes Apple's unlocking server can behave oddly.

Re: SIM card not working

Triguy — Wed, 11 Sep 2019 23:54:50 GMT

Try putting the sim in another phone.

Re: SIM card not working

geopublic — Wed, 11 Sep 2019 23:57:20 GMT

@Colpitts87 wrote:
I have a phone that’s unlocked it’s iphone 6s it’s conpatible with public mobile not lost or stolen when I out SIM card in it says SIM card not compatible
how do I fix my phone for this ? Have already called original company confirmed phone is unlocked now what?

@Colpitts87 Unfortunately you phone is still locked.

Re: SIM card not working

Jb456 — Sun, 05 Apr 2020 03:26:35 GMT

Stay Safe!

Re: SIM card not working

GinYVR — Thu, 12 Sep 2019 00:04:19 GMT

@Colpitts87If you are sure your phone is unlocked and you have the latest iOS, you do not need iTunes. You just need to make sure you are connected to a wifi network before you put in the SIM card as long as there is a network connection your phone will phone home to Apple to verify your lock status. Obviously if the activation process fails then your phone is not unlocked.

Re: SIM card not working

Jb456 — Sun, 05 Apr 2020 03:26:48 GMT

Stay Safe!