topic Re: Plan and Add-Ons page broken in Get Support

Plan and Add-Ons page broken

hitomi — Wed, 05 Jan 2022 12:01:39 GMT

I would like to check out some add-ons, but the "Plans and Add-Ons" page in self serve is broken. When navigating to it, I get the error "Oh no! It looks like something went wrong, but don’t panic." Is there another working page or will this be back soon?

Re: Plan and Add-Ons page broken

LovesToPM — Wed, 11 Sep 2019 17:15:16 GMT

@hitomi wrote:
I would like to check out some add-ons, but the "Plans and Add-Ons" page in self serve is broken. When navigating to it, I get the error "Oh no! It looks like something went wrong, but don’t panic." Is there another working page or will this be back soon?

Log out of Self-Serve. Try clearing your browser cache and retry using incognito mode.

Re: Plan and Add-Ons page broken

GR — Wed, 11 Sep 2019 17:18:29 GMT

@hitomi sometimes the website is too busy and something doesn't work for a bit, just try what @LovesToPM said and if it still doesn't work wait an hour or so and try again!

Re: Plan and Add-Ons page broken

hitomi — Wed, 11 Sep 2019 17:20:10 GMT

Thanks @LovesToPM and @GR! I tried incognito in a browser I rarely use and it worked.