topic Re: hello in Get Support

PLZ HELP

sakorol911 — Wed, 05 Jan 2022 12:01:19 GMT

please i need help i have the sim already, when i went online to activate it i did all the steps,

and even the payment went throu, but now i cant open my account says no account on this email. plus my sim is not working,

i mean the money is gone, but nothing i got in return

Re: hello

Triguy — Wed, 11 Sep 2019 13:56:21 GMT

Try using a different browser and incognito mode. Also clear your cache and cookies then reboot. If you still have problems then submit a ticket by clicking on the question mark on the bottom right.

Re: PLZ HELP

Jb456 — Wed, 11 Sep 2019 13:57:18 GMT

Did you create a self serve account?

Clear history/cookies open a fresh browser and go to link below to try and create one.

https://selfserve.publicmobile.ca/

Re: hello

sakorol911 — Wed, 11 Sep 2019 13:58:32 GMT

how do i select submit a ticket, this bot is just spammin man

Re: hello

Jb456 — Wed, 11 Sep 2019 13:59:49 GMT

@sakorol911 wrote:
how do i select submit a ticket, this bot is just spammin man

Link below to private message moderators.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: hello

sakorol911 — Wed, 11 Sep 2019 14:03:10 GMT

thank u i send the message now. have a good day