topic Re: Auto pay in Get Support

Auto pay

Busaman — Wed, 05 Jan 2022 12:00:26 GMT

My account is on auto pay an today is expiry date and says account expired but hasn’t paid ? Does it pay after midnight tonight or will I be canceled ? I verified all info an auto pay is on !

Re: Auto pay

Lieux — Thu, 28 Mar 2019 01:33:16 GMT

@Busaman a écrit :
My account is on auto pay an today is expiry date and says account expired but hasn’t paid ? Does it pay after midnight tonight or will I be canceled ? I verified all info an auto pay is on !

Don’t worry if your service is ok. It’s something known here. Tomorrow you will see your account as ACTIVE as usual.

Re: Auto pay

Publicly_Mobile — Thu, 28 Mar 2019 01:36:28 GMT

From what I understand it should update overnight. As long as you’re set up to autopay your service will not be affected.

Re: Auto pay

Alex888 — Thu, 28 Mar 2019 01:45:19 GMT

@Busaman It is normal for accounts to say Suspended/Expired around the renewal date, sometime in the next few hours payment will go through and by tomorrow your account should say Active. As long as your phone keeps working there isn't a problem.