topic Re: Stopped getting $1 referral on from spouses phone in Get Support

Stopped getting $1 referral on from spouses phone

MagFhinn — Wed, 05 Jan 2022 12:00:11 GMT

Somewhere along the line I stopped getting my $1 refferal credit for our second phone. We set them up at the same time few years ago and I do remember geting it. Not sure when it stopped or why. Anyone able to see what's going on with that?

Cheers

Re: Stopped getting $1 referral on from spouses phone

Lieux — Wed, 27 Mar 2019 17:15:52 GMT

@MagFhinn wrote:
Somewhere along the line I stopped getting my $1 refferal credit for our second phone. We set them up at the same time few years ago and I do remember geting it. Not sure when it stopped or why. Anyone able to see what's going on with that?

Cheers

You will need to reach the moderator here...https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 and ask them to look that for you. They have access to your account but not us..

Re: Stopped getting $1 referral on from spouses phone

Anonymous — Wed, 27 Mar 2019 17:21:05 GMT

@MagFhinn wrote:
Somewhere along the line I stopped getting my $1 refferal credit for our second phone. We set them up at the same time few years ago and I do remember geting it. Not sure when it stopped or why. Anyone able to see what's going on with that?

Cheers

Did that second line ever go into suspension? Even with lost/found function?

Either way, as above.

Re: Stopped getting $1 referral on from spouses phone

mooj1i — Wed, 27 Mar 2019 21:35:40 GMT

check the following :

-Was his account every Delinquent. / Late payment

-Suspension for non payment /

is his number still active under Public mobile

those could all be factors for not getting the reward

Re: Stopped getting $1 referral on from spouses phone

markevee — Wed, 27 Mar 2019 23:45:43 GMT

So if the person you set up stops using public mobile than you do not get the $1 discount anymore, so they have to be continued customers. I also heard about people missing payments or changing plans and that impacted there $1 reward. If that's the case you have to talk to a moderator. I would first suggest talking to the person you referred first to make sure they are still on with public mobile.