topic Re: Account still suspended in Get Support

Account still suspended

Freddylloyd — Tue, 04 Jan 2022 17:50:45 GMT

Topped up my account 1 day after my renewal date and the account is still susoended..

Re: Account still suspended

Kenza_M — Tue, 01 Mar 2016 01:07:02 GMT

Hello Freddy,

I am sorry about this.

I just answered to your facebook message and will assist you there.

Thanks,

Kenza

Re: Account still suspended

Freddylloyd — Mon, 26 Dec 2016 19:03:05 GMT

That would be great... it's becoming urgent.

Re: Account still suspended

Freddylloyd — Mon, 03 Apr 2017 23:58:54 GMT

Hi my account suddenly stopped working. (

Re: Account still suspended

srlawren — Tue, 04 Apr 2017 00:03:24 GMT

@Freddylloyd sorry to hear that.

1) ~~First please edit your post to remove your phone number. This is a public forum and literally anyone can see it, including the Google search engine.~~ I'd do that ASAP. EDIT: I notice you have done so. Great work. 🙂 I hope you get a speedy resolution.

2) Please send a private message to @MarieHelene_L with your phone number and details of the issue. If you're not sure how to send a private message, please see the link at the bottom of this reply for more info.

Re: Account still suspended

Freddylloyd — Tue, 04 Apr 2017 00:48:38 GMT

still nothing and its going on 9 pm. as usual PM fails their cutomers... switching to koodo... this is too much

Re: Account still suspended

srlawren — Tue, 04 Apr 2017 00:54:19 GMT

@Freddylloyd I know it's frustrating to be without service. When did you first send a private message?

Re: Account still suspended

Shazia_K — Tue, 04 Apr 2017 13:35:38 GMT

Hello @Freddylloyd,

I'm sorry to hear about this,

I will send you a private message explaining the situation with your Public Mobile account.

Thanks,

Shazia

Re: Account still suspended

computergeek541 — Wed, 15 Sep 2021 17:18:22 GMT