topic Re: Phones locked to Telus WILL work with PM? in Get Support

Phones locked to Telus WILL work with PM?

Janterry — Tue, 04 Jan 2022 17:50:42 GMT

Just wanted clarification, thanks.

Re: Phones locked to Telus WILL work with PM?

Luddite — Sun, 28 Feb 2016 16:59:39 GMT

Yes; Koodo as well. UNLESS they are really old phones that support only the 2G network.

Re: Phones locked to Telus WILL work with PM?

7789849803 — Sun, 28 Feb 2016 16:59:43 GMT

Yes, absolutely.

Re: Phones locked to Telus WILL work with PM?

NDesai — Sun, 28 Feb 2016 19:25:36 GMT

As said above, it will work with PM.

Re: Phones locked to Telus WILL work with PM?

TroyDaBes — Sun, 28 Feb 2016 19:33:23 GMT

Yes! It will definitely work with PM

Re: Phones locked to Telus WILL work with PM?

7789849803 — Sun, 28 Feb 2016 20:24:16 GMT

Yes, it will...

...oh wait, I already went. Sorry

Re: Phones locked to Telus WILL work with PM?

Rick — Sun, 28 Feb 2016 23:55:48 GMT

Telus and Koodo phones that use a sim card will work with Public Mobile.

Re: Phones locked to Telus WILL work with PM?

makkahn28 — Mon, 29 Feb 2016 02:22:22 GMT

Because Public Mobile utilizes Telus's HSPA+4G, supporting it's 3G WCDMA (The Universal Mobile Telecommunications System (UMTS) Minimum for Service of talk + Txt: 850/1900 MHZ ( Not certain what band exactly, my apologies) + the LTE AWS 1700/2100 MHZ + the newer 700 MHZ LTE Advanced, and Owned and operated as a autonomous subsidiary of Telus Group, PM as well as Koodo can bring devices, regardlessly tied up to Telus or Koodo, shall function without need to unlock.

HOWEVER, if handset was from Bell/VM, Rogers/Chatr/Fido/Mobilicity, Wind, THEN it MUST be unlocked as well as supporting any of Telus's Frequency bands in order to fully function.

ONLY side-note: APN (Access Point Name) for access to data and MMS Picture messaging services, must be manually edited in order to function

Re: Phones locked to Telus WILL work with PM?

srlawren — Mon, 29 Feb 2016 18:43:35 GMT

@makkahn28 FYI it's not just that PM uses the same frequencies as Telus, it's because PM is owned by Telus and operated on the Telus network. But yes, as everyone has indciated @Janterry, it's confirmed. 🙂

Re: Phones locked to Telus WILL work with PM?

Martin — Mon, 29 Feb 2016 19:00:43 GMT

Hi @makkahn28,

A clarification is in order.

You stated, "... as well as supporting any of Telus's Frequency bands in order to fully function."

The word "any" should be replaced by "all".

FYI.

Re: Phones locked to Telus WILL work with PM?

ckl — Mon, 29 Feb 2016 20:39:35 GMT

Just wanted to throw this out there but wasn't there a thread recently about a person with a Telus locked phone unable to change the Telus APN to a PM APN? If that's the case, the phone will need to be unlocked first?

Here's the thread:

http://productioncommunity.publicmobile.ca/t5/Phones-Hardware/Cannot-Add-or-Edit-APN-Cannot-receive-send-MMS/m-p/43220#U43220

Re: Phones locked to Telus WILL work with PM?

7789849803 — Mon, 29 Feb 2016 20:50:19 GMT

@ckl I think you may have misunderstood the original post on that thread. The OP clearly states "I bought my current Samsung Ace 2 smart cellphone from PublicMobile". Their phone is not locked to Telus. Even it were, APN settings would not usually be disabled. Or atleast I've never heard of a Telus-locked phone that the APNs could not be edited on.

Re: Phones locked to Telus WILL work with PM?

ckl — Mon, 29 Feb 2016 20:58:59 GMT

@7789849803 Ok. I see. Thanks for the clarification.

Re: Phones locked to Telus WILL work with PM?

7789849803 — Mon, 29 Feb 2016 21:04:18 GMT

You're very welcome, @ckl!

Re: Phones locked to Telus WILL work with PM?

qbellxo — Wed, 02 Mar 2016 01:17:42 GMT

Mine works.. I wouldn't waste my time or money unlocking it