topic Re: Activation Date (When Joined PM) in Get Support

Activation Date (When Joined PM)

Marzipan — Wed, 05 Jan 2022 11:59:35 GMT

Is there anywhere within My Account that I can determine the date I first received service - as an alternative to searching my credit card records?

Re: Activation Date (When Joined PM)

Anonymous — Tue, 26 Mar 2019 16:29:50 GMT

@Marzipan wrote:
Is there anywhere within My Account that I can determine the date I first received service - as an alternative to searching my credit card records?

If you keep your emails or texts then you should be able to find the first communications from here.

If it was less than a year then you might find your first transactions in your payment history.

Re: Activation Date (When Joined PM)

sunflowershine — Tue, 26 Mar 2019 16:43:52 GMT

@Marzipan wrote:
Is there anywhere within My Account that I can determine the date I first received service - as an alternative to searching my credit card records?

@Marzipan You can go to the "Payment" tab and select "Transaction History", then select the 6 months period you want to search. You will be able to see when the payment being made but not necessary is the posting date on your statement.

Re: Activation Date (When Joined PM)

Mary_M — Tue, 26 Mar 2019 16:54:55 GMT

You can also find it on your activation summary, but feel free to send us a message if you'd like this information confirmed @Marzipan 🙂

Regards,

Mary

Re: Activation Date (When Joined PM)

Marzipan — Wed, 27 Mar 2019 14:43:49 GMT

I'm marking Sunflowershine's reply as the best solution.

Initially I thought "Payment History" was limited to 180 days, but not so. So just go there and search in your best guessed range to find when the cash started to flow.

Re: Activation Date (When Joined PM)

FredsGW — Sat, 03 Aug 2019 19:27:13 GMT

Viewing the 6-month payment history does not tell you if you joined more than 6 months ago so that does not answer my question: When did I join?

Looking for the e-mail that PM sent two years ago after joining? Wouldnt know how to find that...

Fred

Re: Activation Date (When Joined PM)

Eister — Mon, 07 Aug 2023 20:05:22 GMT

I just found someone posted a brilliant answer….click on your community Avitar and go to profile, it’s there!