topic Re: Share the love: get a $25 Credit for You and Your Friend by Referring them to Public Mobile in Get Support

Re: Share the love: get a $25 Credit for You and Your Friend by Referring them to Public Mobile

Mattwinters — Wed, 05 Jan 2022 11:59:13 GMT

when do u get the 25 dollar credit

Re: Share the love: get a $25 Credit for You and Your Friend by Referring them to Public Mobile

RobertQc — Tue, 26 Mar 2019 09:51:52 GMT

@Mattwinters wrote:
when do u get the 25 dollar credit

Within 72 hours after following the correct procedure listed here(online, correct dates, input referral on signup, have an rewards eligible plan)

"The one-time $25 credit will be applied to your Self-Serve account within 72 hours of your friend’s online activation. In addition, you will continue to be eligible for the $1 referral credit off your monthly bill for as long as your friend stays with Public Mobile."

Re: Share the love: get a $25 Credit for You and Your Friend by Referring them to Public Mobile

Cheffy7 — Tue, 26 Mar 2019 14:01:03 GMT

It has been over 72 hours and I haven't received my $25 credit and my friend only received a $10 credit. What's up with that?

Re: Share the love: get a $25 Credit for You and Your Friend by Referring them to Public Mobile

Anonymous — Tue, 26 Mar 2019 14:02:42 GMT

@Cheffy7 wrote:
It has been over 72 hours and I haven't received my $25 credit and my friend only received a $10 credit. What's up with that?

Seems your friend activated in-store. You only get the $1/30 days reward now if they used your number.

Re: Share the love: get a $25 Credit for You and Your Friend by Referring them to Public Mobile

Cheffy7 — Tue, 26 Mar 2019 14:03:38 GMT

I didn't get mine either nor did my friend I referred. She only got $10??? Special says $25 to her and me and it didn't happen.???

Re: Share the love: get a $25 Credit for You and Your Friend by Referring them to Public Mobile

Cheffy7 — Tue, 26 Mar 2019 14:05:22 GMT

Hasn't happened yet and it's been over 72 hours plus my friend only got a $10 credit???

Re: Share the love: get a $25 Credit for You and Your Friend by Referring them to Public Mobile

Anonymous — Tue, 26 Mar 2019 14:06:27 GMT

@Cheffy7 wrote:
I didn't get mine either nor did my friend I referred. She only got $10??? Special says $25 to her and me and it didn't happen.???

It's an ONLINE-only promo.

The new customer needs to activate online and use an existing customer phone number as the referral.

Activating in-store isn't a part of the promo. Activating using the in-store wifi or computers can often be regarded as in-store even though you might have done it yourself.

Re: Share the love: get a $25 Credit for You and Your Friend by Referring them to Public Mobile

Cheffy7 — Tue, 26 Mar 2019 14:07:52 GMT

Re: Share the love: get a $25 Credit for You and Your Friend by Referring them to Public Mobile

Cheffy7 — Tue, 26 Mar 2019 14:10:10 GMT

That's a little underhanded. How does that make sense? A referral is a referral. Come on

Re: Share the love: get a $25 Credit for You and Your Friend by Referring them to Public Mobile

Anonymous — Tue, 26 Mar 2019 14:15:18 GMT

@Cheffy7

I agree that the little blurb in the upper right-ish area of your overview page does not specifically say that. ~~Click on the little 1 for the first page of this thread and you'll see that it says online.~~ This thread.

Edit: The standard Public Mobile referral is a $10 credit for the new customer and $1/30 days reward for the existing customer. The $1/30 days is also applied with the promo but clearly this friend activated in-store as indicated by them getting the $10 credit.

Re: Share the love: get a $25 Credit for You and Your Friend by Referring them to Public Mobile

Cheffy7 — Tue, 26 Mar 2019 14:13:29 GMT

In trying to stay happy here but no succeeding. I'll decide what is the best course of action for me. Right now feeling a bit decieved

Re: Share the love: get a $25 Credit for You and Your Friend by Referring them to Public Mobile

Anonymous — Tue, 26 Mar 2019 14:16:48 GMT

@Cheffy7 wrote:
In trying to stay happy here but no succeeding. I'll decide what is the best course of action for me. Right now feeling a bit decieved

The wording in all marketing and promotions are just that. Always read the details.

Re: Share the love: get a $25 Credit for You and Your Friend by Referring them to Public Mobile

Cheffy7 — Tue, 26 Mar 2019 14:18:32 GMT

My fault? Now im really not happy. Honour what it says please

Re: Share the love: get a $25 Credit for You and Your Friend by Referring them to Public Mobile

Anonymous — Tue, 26 Mar 2019 14:20:19 GMT

@Cheffy7 wrote:
My fault? Now im really not happy. Honour what it says please

Not *your* fault....your friends'.

Read the first post of the promo details I linked. ONLINE-only.

Re: Share the love: get a $25 Credit for You and Your Friend by Referring them to Public Mobile

Cheffy7 — Tue, 26 Mar 2019 14:21:51 GMT

Done. Thanks