topic Account in Get Support

Account

cjlovely7 — Wed, 05 Jan 2022 11:59:02 GMT

I can’t sign into my account using my email address or by using my phone with the verification code

Anonymous — Mon, 25 Mar 2019 23:03:19 GMT

@cjlovely7 wrote:
I can’t sign into my account using my email address or by using my phone with the verification code

Did you get an email with the code?

You need to use it to create the account first. Then you can log in to it.

Alex888 — Mon, 25 Mar 2019 23:03:50 GMT

@cjlovely7 Did you have your plan set up in store? If you did you may need to create an account first.
Try using the Chrome browser in incognito mode, if you still can't login you will need to contact the moderators to get into your account, you can send them a private message here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437