topic Re: Open Discussion - Public Mobile's Competitiveness - What Changes Would You Like To See? in Get Support

Open Discussion - Public Mobile's Competitiveness - What Changes Would You Like To See?

Poogzley — Wed, 05 Jan 2022 11:58:13 GMT

Hello @Alan_K, @CS_Agent and the Public Mobile Community,

I like Public Mobile but lately I do not find the company is being as innovative and competitive as they once where. A few months ago Fizz Mobile launched in Quebec and some parts of Ontario and has really been a game changer by introducing these features:

Data rollover - https://fizz.ca/en/rollover
Data Gifting - https://fizz.ca/en/gifting
Canada + USA Coverage plans - https://fizz.ca/en/coverage

I do not expect Public Mobile to copy Fizz's business model, that being said it would be amazing if they would start offering something similar or come up with something else that would be a game changer! Do I even dare to dream about an unlimited data plan? I understand that Public Mobile is a "buget provider" but that does not mean it can't be the one to revolutionize the market.

I would love to hear the communities options/suggestions and have the PM Team also Join the discussion.

Re: Open Discussion - Public Mobile's Competitiveness - What Changes Would You Like To See?

Alex888 — Sat, 23 Mar 2019 23:18:25 GMT

@PoogzleyI'd like some cheaper LTE options. As well as a better server for their web site, since everything is done online their site should run better.

Re: Open Discussion - Public Mobile's Competitiveness - What Changes Would You Like To See?

cavemantoronto — Sat, 23 Mar 2019 23:20:12 GMT

LTE promos would be good. The LTE plans are better some of time at the big brand carriers. The 3g plans are good and compare well to Chatr and Lucky Mobile. The real competive advantage and benefit to customers are the rewards.

Re: Open Discussion - Public Mobile's Competitiveness - What Changes Would You Like To See?

Poogzley — Sat, 23 Mar 2019 23:20:52 GMT

@Alex888 wrote:
@PoogzleyI'd like some cheaper LTE options. As well as a better server for their web site, since everything is done online their site should run better.

The site could also use a facelift as well especially the my account section.

Re: Open Discussion - Public Mobile's Competitiveness - What Changes Would You Like To See?

TheGx — Sat, 23 Mar 2019 23:44:54 GMT

Data rollovers and unlimited slow data after the fast data allowance is used up like freedom does, other than that having no roaming zones in canada was enough to make me switch to Public already - well that and better prices and rewards too!

Re: Open Discussion - Public Mobile's Competitiveness - What Changes Would You Like To See?

sheytoon — Sun, 24 Mar 2019 02:39:06 GMT

Personally, I don't see Telus (PM) having a need to be more competitive than Videotron (Fizz).

Videotron is aggressively trying to gain market share. Telus, less so.