topic Suspended in Get Support

Suspended

Thembi — Wed, 05 Jan 2022 11:57:32 GMT

I paid on the 17 march but my phone is suspended why?

Re: Suspended

NDesai — Fri, 22 Mar 2019 18:59:58 GMT

@Thembi Seems like another legacy plan related issue. This seems to be a system wide and you are not the only one.

Re: Suspended

will13am — Fri, 22 Mar 2019 19:00:28 GMT

@Thembi, are you a legacy customer being converted over? It seems like this is widespread problems. You should contact the moderator team and have them investigate the problem.

The moderator team can be reached via private message using this link. Please include a detailed description of the issue and the required resolution. This will speed up problem resolution significantly. Refer to the following knowledge base link for additional information on contacting the moderator team.