topic Re: New to Public Mobile in Get Support

New to Public Mobile

oddduck — Wed, 05 Jan 2022 11:56:46 GMT

Hi Everyone,

I picked up a SIM tonight at Walmart as I've had a friend who's been raving about Public Mobile for months. I didn't have her referral code on me at the time of account creation and she didn't respond quick enough for me over social media to grab it off her. Is it possible to have it done after the fact?

Cheers,

oddduck

Re: New to Public Mobile

Jb456 — Sun, 08 Sep 2019 05:51:27 GMT

You will have to contact moderators to investigate and resolve issue. See picture below.

Welcome to Public Mobile

Re: New to Public Mobile

GinYVR — Sun, 08 Sep 2019 06:37:42 GMT

@oddduckYes it seems to be possible by contacting the moderators. They seem to apply the credits retroactively.

Re: New to Public Mobile

Korth — Sun, 08 Sep 2019 08:23:18 GMT

Click here to send a Private Message to the Moderator Team

No need to deal with that infernal chatbot contraption since there's little urgency... assuming your Referral credit can't be spent anyhow until the next prepaid 30-day billing cycle begins.

Re: New to Public Mobile

computergeek541 — Sun, 08 Sep 2019 15:24:41 GMT

@Korth wrote:
Click here to send a Private Message to the Moderator Team
No need to deal with that infernal chatbot contraption since there's little urgency... assuming your Referral credit can't be spent anyhow until the next prepaid 30-day billing cycle begins.

The the issue with doing it this way has to do with the fact that this will add to wait times since the account would then need to be authenticated.