topic Re: Setting up an email in Get Support

Setting up an email

SM323 — Wed, 05 Jan 2022 11:56:29 GMT

I got an alcatel go flip with public mobile and I'm trying to set up my email. I use gmail, and when I go to manual setup and enter all the information it always says invalid username or password. I am 100 percent sure that I have entered the correct information. Can someone tell me what I did wrong?

Re: Setting up an email

Jb456 — Sat, 07 Sep 2019 22:37:24 GMT

Can you please clarify..

Trying to set up an email to sign up to public mobile when creating a self serve account?

Or you talking about your actual phone..and your trying to register your phone with the email address for Google Play store and things like that?

Did you go to google Gmail and did forgot password maybe make an easier password for time being?

Re: Setting up an email

darlicious — Sat, 07 Sep 2019 23:51:25 GMT

If its setting up your account with pm then its probably a glitch. You have to wait one hour clear your browser and use incognito/secret mode. I use this for account changes, addons and payments too.

Re: Setting up an email

vincentckv — Sun, 08 Sep 2019 01:44:53 GMT

If you are trying to set up a Public Mobile COMMUNITY profile, you must make a COMMUNITY account. In order to do so, you must create a new account with a USERNAME and not your email to log in with.

Re: Setting up an email

cavemantoronto — Sun, 08 Sep 2019 03:28:12 GMT

@SM323 wrote:
I got an alcatel go flip with public mobile and I'm trying to set up my email. I use gmail, and when I go to manual setup and enter all the information it always says invalid username or password. I am 100 percent sure that I have entered the correct information. Can someone tell me what I did wrong?

Public Mobile can't help. Gmail is a service from another company. Your mobile data works? That means this is a software issue or gmail problem. Does password work if you go to gmail site?