Roaming add-on

Drew2 — Wed, 05 Jan 2022 11:56:03 GMT

Hello,

I paid $20 for roaming talk/text/data on the September 6th but never received the services. I just now paid $25 for roaming talk/text/250 data and the service is now working. How do I get reimbursed the $20 to my credit card? My credit card information shows I have been charged the $20.

Thank you in advance 😊

Re: Roaming add-on

geopublic — Sat, 07 Sep 2019 17:05:18 GMT

@Drew2 wrote:
Hello,
I paid $20 for roaming talk/text/data on the September 6th but never received the services. I just now paid $25 for roaming talk/text/250 data and the service is now working. How do I get reimbursed the $20 to my credit card? My credit card information shows I have been charged the $20.

Thank you in advance 😊

@Drew2 You would need to contact PM directly and ask for a credit.

To contact Public Mobile click here. The link sends you to the private message function and adds the moderator team as recipient for a private message. You just have to enter a title and text in the body of the message describing the problem and post. The message will be received by the moderator team and they will respond to it. You will receive the response in your private message inbox.

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Re: Roaming add-on

Triguy — Sat, 07 Sep 2019 17:35:12 GMT

Submit a ticket to a moderator by asking Simon. Click on the question mark on the bottom right.

topic Re: Roaming add-on in Get Support

Roaming add-on

Re: Roaming add-on

Re: Roaming add-on