topic Plan - text message in Get Support

Plan - text message

4siu — Wed, 05 Jan 2022 11:55:50 GMT

My plan details only show including text messages . In before , its show including text, pictures and auido messages. Please tell me is my plan have been changed ?

Re: Plan - text message

Dunkman — Sat, 07 Sep 2019 14:10:05 GMT

@4siu

Your plan has not changed unless you changed it yourself.

The website recently changed, so it might have changed the description. You should still have those features. Maybe just try it out...

Re: Plan - text message

ChuckYeah — Sat, 07 Sep 2019 14:21:08 GMT

It is likely that nothing has changed. In fact, if PM removes your plan from their offerings in the future, you still get to keep your plan.

Re: Plan - text message

Anonymous — Sat, 07 Sep 2019 15:50:58 GMT

@ChuckYeah wrote:
It is likely that nothing has changed. In fact, if PM removes your plan from their offerings in the future, you still get to keep your plan.

I'll just post this slight tweak in wording...

The company reserves the right to change whatever they want anytime they like. It has become their practice here that plans that are no longer offered for new customers are grandfathered to keep for those customers that already have them.

It also works for plan changes. You can "reserve" an offered plan for future renewal. And if the offered plan disappears in that meantime then you will get it at your renewal anyway.

Re: Plan - text message

cavemantoronto — Sun, 08 Sep 2019 03:18:45 GMT

@4siu wrote:
My plan details only show including text messages . In before , its show including text, pictures and auido messages. Please tell me is my plan have been changed ?

All plans that have text mesaages also have picture messages.

Re: Plan - text message

4siu — Sun, 15 Sep 2019 16:54:34 GMT

Solved.Thanks.

Re: Plan - text message

stonechucker — Mon, 16 Sep 2019 01:05:22 GMT

What was the solution? You haven’t said or marked one,

@4siu wrote:
Solved.Thanks.