topic Re: Problem in Get Support

Problem

Joshadamsj — Tue, 04 Jan 2022 17:50:09 GMT

It's saying my account is expired I have 70$ on it to renew my plan that I put on the day befor my bill date was due and now it's saying my plan is expired and yet my phone still working and the 70$ is still there in my account but my phone still working its saying it didint renew please help what's going on here dos it take a couple days to change or something thank you

Re: Problem

NDesai — Sat, 20 Feb 2016 05:23:00 GMT

The trick is Check in the morning 🙂

Its a glitch in the system where it ll say Expired on the day of renewal. But you will have uninterrupted service. All should be normal tomorrow morning.

Be sure to let us know if there is any issue.

Re: Problem

Rockdaddy22 — Sat, 20 Feb 2016 05:32:00 GMT

Yes, please keep us updated

Re: Problem

Kalla_A — Sat, 20 Feb 2016 14:05:32 GMT

Good morning @Joshadamsj!

Has your plan change taken place after all? If not, send me your account information through a private message and I'll activate it for you 🙂

Cheers,

Kalla

Re: Problem

Joshadamsj — Mon, 15 Oct 2018 19:06:18 GMT

Yes everything is fine it link up my phone working Great thank you very much for your support I’ve been a public mobile user for 5 years now I’ve switch to rogers company and now I’m back to public mobile again can’t beat the great price and don’t have as many problems with public mobile thank you again for the help