topic Re: Service in Get Support

Service

Hamid60 — Wed, 05 Jan 2022 11:55:12 GMT

I have paid but i don’t have service

Re: Service

Alex888 — Mon, 18 Mar 2019 23:21:27 GMT

@Hamid60 We need more information. Are you moving from another provider? What type of phone do you have? Are you currently in Quebec? If you are in Quebec there is currently a problem with there service, they are working on getting it back.

Re: Service

sunflowershine — Mon, 18 Mar 2019 23:21:55 GMT

@Hamid60 wrote:
I have paid but i don’t have service

@Hamid60 I have never expected anything when I signed up with Public Mobile.

Re: Service

wickedgx — Mon, 18 Mar 2019 23:30:21 GMT

If you're in the GTA, everything looks fine with public mobile service.

Re: Service

Jackhyf63 — Tue, 19 Mar 2019 00:37:28 GMT

@Hamid60 Log into your self -serve account and see if your plan is active. Is your phone unlocked? Did your payment go through?