topic Existing number in Get Support

Existing number

vietngo — Wed, 05 Jan 2022 11:54:10 GMT

Is it possible to keep my existing number when I switch to Public Mobile?

Re: Existing number

Triguy — Fri, 06 Sep 2019 15:35:45 GMT

You can (port) transfer your existing phone#.

https://www.publicmobile.ca/en/on/get-help/articles/choose-your-phone-number

Re: Existing number

kelvarnsen — Fri, 06 Sep 2019 15:36:02 GMT

Yes, although some say set up with a random number and then change after set up is complete.

Re: Existing number

GR — Fri, 06 Sep 2019 15:37:37 GMT

@vietngo yes, if you're not sure about doing it yourself go to a Walmart or London drugs or wow mobile shop!!

Re: Existing number

geopublic — Fri, 06 Sep 2019 15:39:47 GMT

@vietngo wrote:
Is it possible to keep my existing number when I switch to Public Mobile?

@vietngo Yes it is possible, it called porting you number and can be done during your PM activation. Just give the person at the kiosk the details. You will need your previous providers account number, name on the Account and phone number and tbey will set it up for you. Another option is to select a temporary number during activation and setup the port yourself by accessing your online account via selfserve.

Re: Existing number

RoxxyB7699 — Fri, 06 Sep 2019 16:41:52 GMT

it was super easy to swtch and keep your number i was actually surprised, just make sure your other carrier account is still active then go buy a sim hop online follow the steps and within minutes your good to go and your other carrier will cancel your account, just make sure your up to date with the other carrier

Re: Existing number

Lustinny — Fri, 06 Sep 2019 16:55:18 GMT

I switched my number over. It was super easy to do while registering my sim! Popped the new sim in rebooted my phone and it was working within minutes. My dads took a bit longer to switch over but was still happened with a hour. It also depends on what your original provider was on it will go that smooth.