topic Re: MMS notification in Get Support

MMS notification

Keithch — Wed, 05 Jan 2022 11:54:09 GMT

Hello,

I just switched to Public mobile with talk , text and data plan. I'm using and Andriod based phone. Talk , text and internet connection is working fine. But today my friend messaged me some pictures of the trip we had yesterday but all I see are a bunch of "MMS notification" messages and when I click on it I get "Start to download MMSs" but nothing happens. Is there something else I need to set on my phone ? I'm using UmiDigi.

Thanks,

Re: MMS notification

jotsang — Sun, 17 Mar 2019 18:46:56 GMT

Did you enable your mobile data? I believe you need this on to receive MMS pictures.

Re: MMS notification

popping — Sun, 17 Mar 2019 18:55:01 GMT

@Keithch wrote:
Hello,

I just switched to Public mobile with talk , text and data plan. I'm using and Andriod based phone. Talk , text and internet connection is working fine. But today my friend messaged me some pictures of the trip we had yesterday but all I see are a bunch of "MMS notification" messages and when I click on it I get "Start to download MMSs" but nothing happens. Is there something else I need to set on my phone ? I'm using UmiDigi.

Thanks,
K

You should be getting MMS now after fixing your APN setting on your phone.

Re: MMS notification

krazykiwi — Sun, 17 Mar 2019 18:59:33 GMT

@popping wrote:
@Keithch wrote:
Hello,

I just switched to Public mobile with talk , text and data plan. I'm using and Andriod based phone. Talk , text and internet connection is working fine. But today my friend messaged me some pictures of the trip we had yesterday but all I see are a bunch of "MMS notification" messages and when I click on it I get "Start to download MMSs" but nothing happens. Is there something else I need to set on my phone ? I'm using UmiDigi.

Thanks,
K
You should be getting MMS now after fixing your APN setting on your phone.

Good point @popping! Is this still happening after fixing the APN settings?

Re: MMS notification

hycm53 — Sun, 17 Mar 2019 19:03:39 GMT

You need to turn on your cell mobile data service.

Re: MMS notification

Keithch — Sun, 17 Mar 2019 19:06:19 GMT

yes , cellular data is enabled on my phone. That's what I thought too...after fixing the APN issue. But it just does 'Start to download MMS" and still nothing happens.

Re: MMS notification

krazykiwi — Sun, 17 Mar 2019 19:18:17 GMT

@Keithch wrote:
yes , cellular data is enabled on my phone. That's what I thought too...after fixing the APN issue. But it just does 'Start to download MMS" and still nothing happens.

In settings under messages do you have the option to turn on auto-retreive?

Delete older messages if possible and try it again. If messages are too old they may not download.

Re: MMS notification

Keithch — Sun, 17 Mar 2019 19:31:35 GMT

I checked my MMS settings:

Retry times : 3 times

Autoplay : checked

MMS priority: high

Allow receipt : checked

Immediate retrieval: checked

automatic retrieve messages during roaming: unchecked ( I just changed this to checked)

but interesting, the last 2 pics just popped in - even before I checked the auto retrieve or deleted any old messages. there's 7 more pics thats 'on queue' . Maybe it takes time ?

Re: MMS notification

krazykiwi — Sun, 17 Mar 2019 19:35:17 GMT

@Keithch wrote:
I checked my MMS settings:
Retry times : 3 times
Autoplay : checked
MMS priority: high
Allow receipt : checked
Immediate retrieval: checked
automatic retrieve messages during roaming: unchecked ( I just changed this to checked)

but interesting, the last 2 pics just popped in - even before I checked the auto retrieve or deleted any old messages. there's 7 more pics thats 'on queue' . Maybe it takes time ?

It may take time if you have a backlog.

Re: MMS notification

Keithch — Sun, 17 Mar 2019 19:43:44 GMT

yeah, that's possible. I will go take a walk later and try it again outside and see if that helps.

Re: MMS notification

krazykiwi — Sun, 17 Mar 2019 19:48:45 GMT

@Keithch wrote:
yeah, that's possible. I will go take a walk later and try it again outside and see if that helps.

It shouldn't take that long. I would try a new one now you have apn sorted and see if it comes through. We are only talking at the most a minute for a reasonably sized MMS. The fact that you did get some tells me it is working now and older ones might have been cancelled due to taking to long to send.

Re: MMS notification

Keithch — Mon, 18 Mar 2019 20:21:04 GMT

yeah makes sense. I got the the last few pics. I think that's great it does work. I will ask my friend to send again the ones that were cancelled. Cheers 🙂