topic Re: US roaming in Get Support

US roaming

kindman — Wed, 05 Jan 2022 11:53:54 GMT

Hi,

I have $15/month plan,(100mins outcoming call canada-widely),if i buy $8 US roaming talk only add on,can i make unlimited call to US and canadian numbers in US or have touse my plan mins(100 mins)? and i have to make my cellphone setting--data roaming on?

if i buy $15 US roaming data add on, i have to setup my phone APN settings?

thanks

Re: US roaming

Jb456 — Fri, 06 Sep 2019 10:25:07 GMT

It will not use your 100 minutes..it will allow you unlimited talk for 10 days while in USA.

IMPORTANT do not buy add on until you're going. As once you buy add-on the clock starts.

Yes cell data roaming needs to be turned on.

You should not have to change any APN settings..

You may however have to manually select a Mobile network.

First select ATT and if that don't work try Tmobile

Re: US roaming

Jb456 — Fri, 06 Sep 2019 10:20:05 GMT

See this link for a guide how to purchase add ons

https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/HOWTO-Purchasing-Add-ons/m-p/198974

Re: US roaming

Triguy — Fri, 06 Sep 2019 10:43:27 GMT

You can make and receive calls to both Canada & the US.

All U.S. Roaming Add-Ons will last 10 days. This 10-day period begins when you pay for the Add-On and ends 10 days later at 11:59PM ET. You need to enable roaming. US roaming does not use your regular minutes in your plan.

Re: US roaming

kindman — Fri, 06 Sep 2019 12:18:20 GMT

Thanks, I will try.

Re: US roaming

Mkruss — Mon, 14 Oct 2019 00:01:42 GMT

Perfect, short and sweet, thank you

@Jb456 wrote:
It will not use your 100 minutes..it will allow you unlimited talk for 10 days while in USA.

IMPORTANT do not buy add on until you're going. As once you buy add-on the clock starts.

Yes cell data roaming needs to be turned on.

You should not have to change any APN settings..

You may however have to manually select a Mobile network.
First select ATT and if that don't work try Tmobile